Greeted incoming students and faculty, answered questions, and directed individuals to campus locations.
Maintained clean and organized lab areas to present pleasant and inviting atmosphere to visitors.
Researched and identified solutions to technical problems.
Responded to student and staff inquiries and provided technical assistance over phone and in person.
Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Temporary Bookseller
Cal State LA Bookstore
08.2022 - 09.2022
Organized store merchandise racks and displays to promote and maintain visually appealing environments
Listened to customer needs and desires to identify and recommend optimal products
Answered product questions with up-to-date knowledge of sales and store promotions
Delivered the highest level of customer service by greeting, communicating, and assisting customers with online orders and in-store purchases.
Package Handler
FedEx Ground
07.2020 - 07.2021
Worked in various positions throughout the warehouse, such as unload, flex, vanlines, and load
In these areas I've relabeled packages, unloaded them from trailers and onto rollers/conveyor belts, tagged them when they were on the main conveyor belt, and loaded them into trailers
Kept storage areas organized, clean and secure to fully protect company assets
Alerted managers and coworkers of hazards and other issues for quick resolutions
Removed jams and unblocked the conveyor system to maintain the flow of goods
Listened closely during team meetings to gain a complete understanding of duties required for each shift, completing priority tasks first.
Dog Walker
Wag
05.2019 - 07.2019
Greeted pet owners and performed intakes to go over an array of available services, outline costs, and determine the special needs of animals while in care
Maintained pace according to size, age, and agility to offer an individualized walking experience for each dog
Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and keeping them hydrated
Led dogs away from hazards, obstacles, and other animals.
Theatre Running Crew
California State University San Bernardino
03.2017 - 06.2017
Resolved conflicts and negotiated mutually beneficial agreements between parties
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Made sure costumes were clean and given to the right actors prior to each show, assisted the actors with their makeup, checked tickets, directed people to their assigned seats, and distributed programs.
Education
Master of Arts - Television, Film And Media Studies
California State University Los Angeles
Los Angeles, CA
05.2024
Bachelor of Arts - Theatre Arts With An Emphasis in Acting
California State University San Bernardino
San Bernardino, CA
06.2018
Associate of Arts - Liberal Arts, Arts & Humanities
MiraCosta College
Oceanside, CA
12.2015
High School Diploma -
Central High School
Davenport, IA
06.2012
Skills
Basic animal care
Excellent Written and Verbal Communication
Proficient in Microsoft Word, PowerPoint, Zoom, DocuSign, Adobe Acrobat, Windows 7, 8, 11, and Excel
Organization
Sorting and Filing
Technical Troubleshooting
Student Support
Loss Prevention Training
Timeline
Assistant Lab Consultant
Cal State LA- Its, It Client Support Services
02.2023 - Current
Temporary Bookseller
Cal State LA Bookstore
08.2022 - 09.2022
Package Handler
FedEx Ground
07.2020 - 07.2021
Dog Walker
Wag
05.2019 - 07.2019
Theatre Running Crew
California State University San Bernardino
03.2017 - 06.2017
Master of Arts - Television, Film And Media Studies
California State University Los Angeles
Bachelor of Arts - Theatre Arts With An Emphasis in Acting
California State University San Bernardino
Associate of Arts - Liberal Arts, Arts & Humanities