Alex Woo
Toronto,Ontario
Summary
Outgoing and personable with natural ability to connect with customers. Possesses sound understanding of retail operations and effective sales techniques. Focused on driving sales and enhancing customer shopping experience.
Overview
2
2
years of professional experience
Work History
Merchandise Sales Associate
Wild Orchard
09.2024 - 10.2025
- Collaborated with team members for efficient inventory management, ensuring stock levels were maintained and replenished as needed.
- Assisted customers in locating desired items, offering personalized recommendations based on their preferences and needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Participated in store marketing initiatives to promote new products, drive sales, and increase brand awareness.
Cafe Sales Associate
123 Farm
04.2025 - 08.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Camp Counselor, Summer Sports
City of Toronto, Parks and Recreation
04.2024 - 07.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety and well-being through diligent supervision during activities and downtime.
- Led groups of children safely through variety of camp activities.
- Built strong relationships with campers, fostering a positive environment for personal growth and development.
- Promoted teamwork and sportsmanship among campers while leading competitive games and team-building exercises.
Education
High School Diploma -
Thornlea S.S
Markham, ON07-2024
Bachelor of Psychology - Sports Psychology
Western University
London07-2028
Skills
- Multitasking
- Effective communication
- Merchandise presentation
- Patience and empathy
- Cash handling experience
- Fashion sense and trends
- Teamwork and collaboration
Accomplishments
- Increased sales by 20% within 6 months by implementing a new customer outreach strategy.
- Resolved product issue through consumer testing.
- Collaborated with team of 6 in the development of different activities tailored to kids ages 8-15.
Languages
English
Native or Bilingual
French
Native or Bilingual
Korean
Native or Bilingual
Interests
- Fashion and sneakers
- Playing Sports
- Video Gaming
- Blogging/Vlogging
Timeline
Cafe Sales Associate
123 Farm
04.2025 - 08.2025
Merchandise Sales Associate
Wild Orchard
09.2024 - 10.2025
Camp Counselor, Summer Sports
City of Toronto, Parks and Recreation
04.2024 - 07.2024
High School Diploma -
Thornlea S.S
Bachelor of Psychology - Sports Psychology
Western University
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