Summary
Overview
Work History
Education
Skills
Interests
Volunteer Work
Timeline
Generic

Alex Wilson

Customer Service And Sales
Hamilton,ON

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Property Management Assistant

Villa Coralito
01.2023 - 05.2024

Maintained properties to highest standards to be ready for guests from all over the world.

Oversaw ensuring all elements both inside and outside were of the highest standards.

Greet guests and give a walk-through orientation

Handle complaints promptly and professionally, organizing repairs, chefs and various custom requests

Sales Associate

Coach
01.2019 - 11.2022
  • Provided personalized shopping assistance, establishing rapport with customers and enhancing their retail experience while gaining repeat customers
  • Imagined and created visual merchandising displays
  • Inventory management, ensuring availability of products for customers to purchase; stocking shelves properly
  • Assisted training new employees on store procedures, product information, and sales techniques to maximize team effectiveness.
  • Received numerous 'Shining Star Rewards'; was highlighted in staff meetings for my selling and customer approach

Customer Fulfillment Associate

Walmart
08.2017 - 06.2019
  • Supported store''s visual merchandising efforts, assembling display fixtures and arranging products according to planograms provided by managers or merchandisers.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Contributed to increased sales by promptly restocking shelves with high-demand items during peak shopping hours.

Education

Bachelor of Arts - Political Science

York University
Toronto, ON
09.2018 - 01.2022

Skills

Product Sales

Customer Service

Visual displays

Customer needs assessment

Stocking with accuracy

Problem solving

Active listening

Relationship building

Patience & flexibility

Interests

Fashion, design, food & beverage, interior design, real estate, architecture

Volunteer Work

Marketing Director then promoted to VP of Marketing, 2018 - 2020. The Citizens Foundation at York University, aimed to raise awareness about the state of education in 3rd world countries. I initiated fundraising and awareness campaigns, managed and updated social media pages to stay relevant and active, developed marketing materials, event planning and built relationships with donors to ultimately build schools and sponsor underprivileged children's education.

Timeline

Property Management Assistant

Villa Coralito
01.2023 - 05.2024

Sales Associate

Coach
01.2019 - 11.2022

Bachelor of Arts - Political Science

York University
09.2018 - 01.2022

Customer Fulfillment Associate

Walmart
08.2017 - 06.2019
Alex WilsonCustomer Service And Sales