Alex Villa
Orange
Summary
Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.
Overview
5
5
years of professional experience
Work History
Internet Sales Consultant
Toyota Of Whittier
01.2022 - Current
- Corresponded to online customers through phone calls, emails, and text.
- Managed customer inquiries regarding product questions and purchasing process.
- Followed up with customers for feedback on their experience.
Service Porter
Toyota Of Whittier
07.2021 - 01.2022
- Performed maintenance duties as directed.
- Communicated with coworkers and managers about completed duties.
- Relocated customer vehicle's to designated location.
- Demonstrated commitment through impeccable attendance and quality performance.
Recreation Leader II
City Of Norwalk
06.2018 - 07.2021
- Developed positive and productive relationships with kids, parents and staff.
- Engaged participants in recreational activities and homework help.
- Scheduled events in recreation facilities and maintained clean facility conditions.
- Trained staff members on conducting city events and following safety procedures.
Education
No Degree - Business Management
California State University - Fullerton
Fullerton, CASkills
- Customer Relationship Management
- Customer Interaction
- Telephone Etiquette
- Positive Customer Engagement
- Appointment Scheduling
- Fluent in Spanish
Timeline
Internet Sales Consultant
Toyota Of Whittier
01.2022 - Current
Service Porter
Toyota Of Whittier
07.2021 - 01.2022
Recreation Leader II
City Of Norwalk
06.2018 - 07.2021
No Degree - Business Management
California State University - Fullerton
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