Alex Vasquez
Los Angeles,CA
Summary
Dynamic online store owner with a proven track record in promotional planning and business marketing. Successfully increased revenue through strategic market analysis and customer engagement at Metro by T-Mobile. Skilled in inventory control and adept at building lasting customer relationships, ensuring exceptional service and satisfaction.
Overview
4
4
years of professional experience
Work History
Online Store Owner
12.2024 - Current
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Consulted with customers to assess needs and propose optimal solutions.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Sales Associate
Metro by T-Mobile
11.2021 - 04.2023
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built relationships with customers to encourage repeat business.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
No Degree - Computer Engineering
California State University, Fullerton
Fullerton, CASkills
- Inventory control
- Sales management
- Sales oversight
- Store maintenance
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Online Store Owner
12.2024 - Current
Sales Associate
Metro by T-Mobile
11.2021 - 04.2023
No Degree - Computer Engineering
California State University, Fullerton
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