Alex Vardanyan
Glendale
Summary
Seasoned Appointment Coordinator with experience in managing and scheduling appointments in fast-paced environments. Possess strong organizational skills, adept at multitasking and prioritizing tasks while maintaining high levels of customer service. Demonstrated ability to streamline processes, improving efficiency and productivity in previous roles.
Overview
3
3
years of professional experience
Work History
Sales Support & Appointment Coordinator
ArakSa Floral Galery
Glendale
01.2024 - Current
- Managed incoming client inquiries for weddings and events, qualifying leads and scheduling consultations.
- Coordinated appointments and follow-ups to ensure clients showed up for consultations and bookings.
- Helped generate over $200K in revenue by consistently bringing in and managing leads, scheduling appointments, and keeping the pipeline full.
- Assisted prospects in understanding service options and addressing questions, building trust and rapport early in the process.
- Ran campaigns and outreach to generate new leads, maintaining a steady flow of potential clients.
- Maintained organized records of client interactions, appointments, and follow-ups to ensure no opportunities were missed.
- Collaborated with team members to ensure smooth communication and timely client updates.
- Developed strong communication, active listening, and objection-handling skills through daily interactions with potential clients.
- Identified client needs and guided conversations to book appointments, increasing qualified lead volume and overall conversions.
Community Event Assistant
Local Community Programs
Glendale
03.2023 - 03.2025
- Supported community events by assisting with setup, coordination, and guest guidance.
- Welcomed attendees, answered questions, and helped create a positive, organized experience.
- Coordinated with volunteers and staff to ensure smooth event flow and strong communication.
- Strengthened teamwork, flexibility, and customer interaction skills.
Education
Still Enrolled - Business Marketing
Santa BArbara City College
Santa Barbara, CAStill Enrolled - Entrepreneurship
Glendale Community College
Glendale, CAStill Enrolled - Sales
Just Do Sales Academy
Skills
Lead Generation & Appointment Setting:
Lead qualification, outreach, prospecting, scheduling consultations, maintaining pipelines, follow-up consistency, ensuring appointments show up
Communication & Sales Foundations:
Consultative communication, active listening, objection handling, building rapport, client needs assessment, persuasive and professional communication
Client Support & Relationship Management:
Customer service excellence, relationship building, problem-solving, expectation management, conflict resolution, guiding clients through decisions
Organization & Operations:
Time management, multitasking, scheduling and coordination, workflow organization, record keeping, attention to detail, pipeline tracking
Personal Strengths:
Fast learner, adaptable, self-motivated, strong work ethic, reliable, team-oriented, resilient under pressure, confident and persuasive communicator, patient, empathetic, highly organized, creative thinker
Languages
- English
- Russian
- Armenian
Timeline
Sales Support & Appointment Coordinator
ArakSa Floral Galery
01.2024 - Current
Community Event Assistant
Local Community Programs
03.2023 - 03.2025
Still Enrolled - Business Marketing
Santa BArbara City College
Still Enrolled - Entrepreneurship
Glendale Community College
Still Enrolled - Sales
Just Do Sales Academy