Alex Vardanyan
Glendale
Summary
Dynamic professional with robust experience in client coordination and communication. Known for enhancing customer satisfaction through personalized service and effective problem-solving, contributing to significant revenue generation and repeat business.
Overview
3
3
years of professional experience
Work History
Sales Support & Client Cordinatior
ArakSa Floral Galery
Glendale
01.2024 - Current
- Supported day-to-day client communications by answering inquiries, explaining services, and guiding customers through their decision-making process.
- Helped generate over $200K in revenue by coordinating client needs, maintaining strong follow-up, and ensuring smooth service delivery.
- Assisted customers in understanding product/service options, presenting solutions based on their needs, and addressing concerns to build trust.
- Handled scheduling, order coordination, and service logistics to provide a seamless customer experience.
- Followed up with clients to confirm details, answer questions, and ensure satisfaction—resulting in repeat business and referrals.
- Maintained organized client records and supported CRM-style tracking to monitor communication, appointments, and service history.
- Collaborated with team members to ensure accurate information flow, improved efficiency, and high-quality client care.
- Developed strong communication, active listening, and problem-solving skills through daily interaction with clients.
- Acted as the main point of contact for client updates, requests, and issue resolution, strengthening long-term relationships.
- Identified client needs early and provided personalized assistance, increasing conversion rates and service satisfaction.
Community Event Assistant
Local Community Programs
Glendale
03.2023 - 03.2025
- Supported community events by assisting with setup, coordination, and guest guidance.
- Welcomed attendees, answered questions, and helped create a positive, organized experience.
- Coordinated with volunteers and staff to ensure smooth event flow and strong communication.
- Strengthened teamwork, flexibility, and customer interaction skills.
Education
Still Enrolled - Business Marketing
Santa BArbara City College
Santa Barbara, CAStill Enrolled - Entrepreneurship
Glendale Community College
Glendale, CAStill Enrolled - Sales
Just Do Sales Academy
Skills
Skills
Sales & Communication:
High-ticket closing foundations, consultative communication, active listening, objection handling, client needs assessment, rapport building, persuasive communication, follow-up skills
Customer & Client Support:
Customer service excellence, relationship building, problem-solving, conflict resolution, client care, expectation management
Organization and operations: time management, multitasking, scheduling and coordination, record keeping, attention to detail, workflow organization
Tools and technology: CRM familiarity (HubSpot, Salesforce, GoHighLevel), Google Workspace, Microsoft Office, email management tools, and basic data entry
Personal strengths: fast learner, adaptable and flexible, self-motivated, strong work ethic, reliable, team-oriented, excellent problem-solving skills, positive and professional attitude, resilient under pressure, strong emotional intelligence, highly organized, creative thinking, confident communicator, persuasive and influential, patient, and empathetic
Languages
English
Professional
Russian
Professional
Armenian
Professional
Timeline
Sales Support & Client Cordinatior
ArakSa Floral Galery
01.2024 - Current
Community Event Assistant
Local Community Programs
03.2023 - 03.2025
Still Enrolled - Business Marketing
Santa BArbara City College
Still Enrolled - Entrepreneurship
Glendale Community College
Still Enrolled - Sales
Just Do Sales Academy