To obtain employment that offers the opportunity to transfer skills and knowledge in the veterinary medical field to the human emergency medical field, and to pursue a passion for serving the community.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Springbank Pet Hospital
06.2020 - Current
Performed blood draws on many different patients of varying sizes and temperaments
Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
Improved client relations through effective communication and education on pet health needs.
Provided compassionate care for animals during treatment and recovery from illnesses, injuries, and surgeries.
Increased patient comfort by providing compassionate client care and support during emergency situations.
Veterinary Assistant
Sage Hill Animal Hospital
04.2018 - 06.2020
Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
Increased accuracy of medical records by diligently updating patient information during each visit.
Contributed to positive work environment through excellent teamwork and collaboration with staff members.
Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
Supervisor Keyholder
Starbucks Coffee Company
09.2015 - 11.2018
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Professional Social Sciences Peer Tutor at Herkimer County Community CollegeProfessional Social Sciences Peer Tutor at Herkimer County Community College