Alex van Veldhuizen
162006 328 Street W Priddis,AB
Summary
To obtain employment that offers the opportunity to transfer skills and knowledge in the veterinary medical field to the human emergency medical field, and to pursue a passion for serving the community.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Springbank Pet Hospital
06.2020 - Current
- Performed blood draws on many different patients of varying sizes and temperaments
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Improved client relations through effective communication and education on pet health needs.
- Provided compassionate care for animals during treatment and recovery from illnesses, injuries, and surgeries.
- Increased patient comfort by providing compassionate client care and support during emergency situations.
Veterinary Assistant
Sage Hill Animal Hospital
04.2018 - 06.2020
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
- Increased accuracy of medical records by diligently updating patient information during each visit.
- Contributed to positive work environment through excellent teamwork and collaboration with staff members.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
Supervisor Keyholder
Starbucks Coffee Company
09.2015 - 11.2018
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Certificate in Veterinary Medical Receptionist -
Olds College
Olds, Alberta06.2018
High school Diploma -
Crescent Heights High School
Calgary, Alberta06.2017
Skills
- Comfortable around blood and bodily fluids
- Team collaboration
- Cooperative relationships
- Strong problem solving capabilities
- Strong communication skills
- Ability to maintain positive client interactions
- Independent, punctual and reliable work ethic
- Ability to remain patient in stressful situations
Certification
- NFPA 470 Hazmat Awareness and Operations.
- NFPA 1001 Levels I and II- pending.
- NFPA 1002 Driver/Operator- pending.
Character References
Available Upon Request
Timeline
Veterinary Assistant
Springbank Pet Hospital
06.2020 - Current
Veterinary Assistant
Sage Hill Animal Hospital
04.2018 - 06.2020
Supervisor Keyholder
Starbucks Coffee Company
09.2015 - 11.2018
Certificate in Veterinary Medical Receptionist -
Olds College
High school Diploma -
Crescent Heights High School
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