Ella Alex Serafinowicz
Ottawa,ON
Summary
Motivated and passionate humanitarian seeking to expand skills and gain experience while contributing to an
organization through my dedication and expertise
Overview
3
3
years of professional experience
1
1
Certification
Work History
Backstage Cleaner/Bathroom Attendant
Staff Shop - City Folkfest 2025
Ottawa , Ontario
09.2025 - 09.2025
- Restocked bathroom amenities in bathrooms and change rooms.
- Independently managed heavy diverse workloads.
- Maintained high sanitization standards on work grounds.
- Cleaned spills and removed waste or debris.
- Supervised supplies in inventory and submitted reorder requests.
- Performed cleaning duties that require continuous walking and standing for 12 hour shifts.
Bartender/Beer Tent
Ottawa Bluesfest 2024/2025
07.2024 - 07.2025
- Working with POS system
- Served high customer volumes in a timely manner
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Concession Stand Smart Serve Cashier
Panda Games 2024/ TD Place
10.2024 - 10.2024
- Working with POS system.
- Greeting customers warmly and taking food and drink orders accurately.
- Prepare and served hot beverages.
- Processed payments.
- Collaborate with team members to ensure smooth operation and quick service during peak hours.
- Handled food and hot beverages.
Smart Serve Cashier
Real Canadian Superstore
03.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
- Being able to stand for long periods of time.
Education
High School Diploma -
Hull Adult Education Centre
Gatineau, QC07-2026
Skills
- Customer service
- Cash handling
- Customer service excellence
- Attention to detail
- Patience and empathy
- Customer assistance
- Time management skills
- Team collaboration
- Cleaning and sanitizing
- Cash register operation
- Reliability and punctuality
Certification
- Ontario Smart Serve Certification
- WHMIS
- Drivers License
- The Ontario Human Rights Code
Timeline
Backstage Cleaner/Bathroom Attendant
Staff Shop - City Folkfest 2025
09.2025 - 09.2025
Concession Stand Smart Serve Cashier
Panda Games 2024/ TD Place
10.2024 - 10.2024
Bartender/Beer Tent
Ottawa Bluesfest 2024/2025
07.2024 - 07.2025
Smart Serve Cashier
Real Canadian Superstore
03.2023 - 03.2024
High School Diploma -
Hull Adult Education Centre