Shawna Klippert
Drayton Valley,AB
Summary
To grow and fulfill the desire to be happy in a work environment where one can offer vast experience and knowledge.
To learn more and grow in the healthcare field and any health care related workplace .
To have a employer who is willing to give the opportunity to be trained and to prove the abilities and skill set that have been acquired through years of vast experience.
To have the opportunity to grow in different areas of employment and explore opportunities in many different career fields.
Overview
26
26
years of professional experience
Work History
Special Needs School Bus Driver
First Student
Drayton Valley, AB
08.2017 - 06.2020
- Performed bus driving duties while keeping students safety in mind to maintain good safety record.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Reported bus malfunctions or needed repairs.
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
- Read maps and followed written and verbal geographic directions.
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships with parents and teachers aides.
SCA/HCA (Special Care Aide/Home Health Aide)
Sunrise Community living for Seniors
Drayton Valley, AB
03.2014 - 11.2014
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours; night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Assisted in monitoring seniors in all their activities of daily living in a kind and respectful manner all while maintaining dignity and respect.
- Monitored and reported any changes in their well being and everyday skill set.
- Documented information in a confidential and discreet manner to preserve, every individuals right to receive care.
- Dispensed medications and properly documented and signed legal paperwork
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
SCA/HCA (Special Care Aide/Home Health Aide)
Heartland Health Region
Kindersley, Saskatchewan
10.1999 - 10.2011
- Documented clients personal information in a confidential manner to maintain dignity and respect in each individual that is receiving care
- Maintained energy and enthusiasm in fast-paced environment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Used wheelchairs and Mechanical equipment to assist with patient ambulation in room, hallways and bathroom.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Kept accurate records of patients' care, condition and progress.
- Placed and removed protective devices such as bedside rails and hand restraints to prevent patient injury during treatment.
- Used company software and databases to maintain records of services performed and patient conditions.
- Delivered compassionate care and clear communication in handling issues of death and dying.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Customer Service Representative
TD Canada Trust
Kindersley, Saskatchewan
01.2000 - 01.2001
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
- Handled large sums of money and and balancing at the end of the workday.
Disability Support Worker
West Central Abilities
Kindersley, Saskatchewan
01.1994 - 08.1996
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Drove clients safely to social activities and appointments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
Education
Certificate of Basic Bookkeeping - Bookkeeping Fundamentals
Basic Bookkeeping
Drayton Valley & District Community Learning 02.2022
Certificate of Technical Studies - Special Care Aide/Home Health Aide
Saskatchewan Polytechnic
Saskatoon, SK12.2006
Skills
- Able to take instruction of care plans and implement with little or no supervision
- Enjoy developing relationships with families in a Respectful and courteous manner
- Ability to Multitask with a variety of clients needs, be Discrete and maintain Confidentiality
- Have well developed problem solving skills in high stress situations
- Able to learn new skills easily
- Able to work alone or communicate well with others to be a effective team player
- Good organizational skills and time management
- Office skills such as Photocopying,filing,moderate typing skills , and answering phones in a polite and professional manner (willing to learn all duties needed)
- Healthcare ethics
CERTIFICATES
Medication Assistance Program / July 19th 2013
Certificate in Safe Food Handling (Levels 2 and 3 Course) March 12th, 2004
Professional Assault Response Training December 2004
TLR ( Transfer,Lifts, Repositioning) October 31,2000
Basic Bookkeeping February 2022
REFERENCES
1.Wanda Desrosiers 1-306-838-3902
Director of Care when I worked in Kindersley for Heartland Health Region.
2. Robbi Russell 1-780-962-5922
Personal Friend of 40 years.
3. Loralie Wagner 1-250-300-7979
Team Leader of online business and personal friend.
Languages
English
Interests
Scrapbooking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Special Needs School Bus Driver
First Student
08.2017 - 06.2020
SCA/HCA (Special Care Aide/Home Health Aide)
Sunrise Community living for Seniors
03.2014 - 11.2014
Customer Service Representative
TD Canada Trust
01.2000 - 01.2001
SCA/HCA (Special Care Aide/Home Health Aide)
Heartland Health Region
10.1999 - 10.2011
Disability Support Worker
West Central Abilities
01.1994 - 08.1996
Certificate of Basic Bookkeeping - Bookkeeping Fundamentals
Basic Bookkeeping
Certificate of Technical Studies - Special Care Aide/Home Health Aide
Saskatchewan Polytechnic
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