Alex Sagert
Richmond,BC
Summary
Detail-oriented Special Events Coordinator attentive to unique requirements of each event and particular challenges of different venues. Excels in staying on top of multiple timelines with strong schedule management and prioritization skills. Manages planning and execution with organized approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
VIP Manager
FIS Cross-Country World Cup Canmore 2024
08.2023 - Current
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
- Supervised events from start to finish using effective crowd control methods.
- Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
VIP Services Representative
The Great Outdoors Comedy Festival
09.2023 - 09.2023
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Sought ways to improve processes and services provided.
Lot 4 Venue Director
RBC Gran Fondo Whistler
08.2023 - 09.2023
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Trained and supervised event staff to complete tasks on time.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Oversaw event registration process by collecting and tracking attendee information.
- Monitored and controlled event expenditures to meet budgets.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Coordinated transportation and parking arrangements for guests and vendors.
Event Organizer
Myeloma Canada Ride
01.2023 - 05.2023
- Coordinated schedules and timelines for events.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Managed event logistics and operations.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Developed post-event reports to determine effectiveness of each event.
Food & Beverage Manager
FIS Nordic Junior/U23 World Ski Championship
08.2022 - 02.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Provided meals for 1200+ Athletes and Coaches a day from 38 Nations for the 12 day event.
- Communicated with supervisor to discuss menu items, ingredients and nutritional values.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Sanitation Driver
City Of Vancouver
05.2017 - 08.2022
- Followed routes closely and maintained tight schedules.
- Monitored work environment for hazardous waste.
- Collected from 800+ homes and businesses on daily basis during 8-hour shifts.
- Completed preventive maintenance checks and troubleshot issues.
Race Course Logistics Coordinator
RBC Gran Fondo Whistler
09.2022 - 09.2022
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Liaised with internal and external stakeholders to facilitate smooth operations.
- Monitored performance of logistics operations to identify areas for improvement.
- Was in charge of "Lot 4" in Whistler Village and had to set up, oversea and take down enough bike stands for 7,000 riders and ensure all sponsor vendors are taken care of and any issues addressed in a timely fashion.
Course Marshal
RBC Gran Fondo
09.2019 - 09.2019
- Promoted good sportsmanship among athletes.
- Controlled route flow to maintain safe and fair environment.
- Educated athletes, coaches and fellow officials about game rules and regulations.
Transportation Supervisor
IIHF World Junior Hockey Championship
12.2018 - 01.2019
- Monitored and maintained on-time delivery, reliability, service and performance.
- Oversaw transportation of 20 sponsor vehicles by coordinating personnel and developing efficient routes and workload schedules.
Production Assistant
Bumbershoot
08.2018 - 08.2018
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
Transportation Driver
FIFA Women's World Cup
06.2015 - 07.2015
- Coordinated efficient routes to avoid delays and optimize schedules.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Checked in with dispatch service and updated with current location.
- Informed management of daily activities by updating logs with mileage and delivery information.
Transportation Driver
CFL Grey Cup Championship
11.2014 - 11.2014
- Coordinated efficient routes to avoid delays and optimize schedules.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Checked in with dispatch service and updated with current location.
- Informed management of daily activities by updating logs with mileage and delivery information.
Transportation Driver
CFL Grey Cup Championship
11.2011 - 11.2011
- Coordinated efficient routes to avoid delays and optimize schedules.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Checked in with dispatch service and updated with current location.
- Informed management of daily activities by updating logs with mileage and delivery information.
Education
High School Diploma -
R.A. McMath Secondary School
Richmond, BC06.2008
Skills
- Event Logistics Management
- Staff Management
- Stage Setup
- Marketing Materials
- Managing Events Start to Finish
- Critical Thinking
- Vendor Relationship Management
- Time Management
Certification
- Valid Class 3 Drivers License with Air Break Endorsement
- Valid Forklift License
Timeline
VIP Services Representative
The Great Outdoors Comedy Festival
09.2023 - 09.2023
VIP Manager
FIS Cross-Country World Cup Canmore 2024
08.2023 - Current
Lot 4 Venue Director
RBC Gran Fondo Whistler
08.2023 - 09.2023
Event Organizer
Myeloma Canada Ride
01.2023 - 05.2023
Race Course Logistics Coordinator
RBC Gran Fondo Whistler
09.2022 - 09.2022
Food & Beverage Manager
FIS Nordic Junior/U23 World Ski Championship
08.2022 - 02.2023
Course Marshal
RBC Gran Fondo
09.2019 - 09.2019
Transportation Supervisor
IIHF World Junior Hockey Championship
12.2018 - 01.2019
Production Assistant
Bumbershoot
08.2018 - 08.2018
Sanitation Driver
City Of Vancouver
05.2017 - 08.2022
Transportation Driver
FIFA Women's World Cup
06.2015 - 07.2015
Transportation Driver
CFL Grey Cup Championship
11.2014 - 11.2014
Transportation Driver
CFL Grey Cup Championship
11.2011 - 11.2011
High School Diploma -
R.A. McMath Secondary School
- Valid Class 3 Drivers License with Air Break Endorsement
- Valid Forklift License
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