Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALEX RAJU GEORGE

9 Kimberley Road, Ottawa,ON

Summary

Energetic and passionate Supply Chain Specialist and a management professional with retail industry experience, adept at building relationships, retaining top accounts, and expertise in managing customer service and transportation logistics. Proficient in researching, planning, and scheduling, with advanced problem-solving skills and quick learning of new software and programs. Organized professional known for effective vendor relationship management, product tracking and obtaining the most cost-effective pricing. Smart Procurement Specialist with an in-depth knowledge of supply chain forecasting and planning.

Overview

3
3
years of professional experience

Work History

Package Handler

Intelcom
Ottawa, ON
12.2023 - Current
  • Monitored supply chain logistics to ensure timely delivery of goods to designated destinations.
  • Organized inventory based on type, size, destination, and other relevant specifications to optimize storage and distribution efficiency.
  • Collaborated with cross-functional teams on tasks such as inventory management and allocation to streamline operations and meet delivery deadlines.
  • Utilized hand tools and power tools to assemble and prepare containers or crates for large-scale shipments, ensuring goods are securely packaged for transit

Point of Sale Associate

Dal Moro's
Ottawa, ON
06.2023 - 12.2023
  • Optimized inventory management processes, reducing stockouts by 15% while minimizing excess inventory holding costs.
  • Streamlined checkout processes, reducing waiting times by 20% and increasing customer satisfaction.
  • Implemented customer feedback surveys and used the data to make necessary adjustments, resulting in a 15% increase in customer satisfaction ratings.
  • Analyzed sales data to identify upselling opportunities, leading to a 10% increase in average transaction value.

Fulfillment Associate

Amazon
Ottawa, ON
12.2022 - 03.2023
  • Implemented an inventory tracking system that reduced stockouts by 20% while minimizing overstocking.
  • Led a quality control initiative that reduced damaged or defective products by 15%.
  • Maintained a 99.5% stowing accuracy rate, minimizing errors and ensuring the right products reached customers.
  • Implemented time-saving stowing techniques that boosted daily stow rates by 20%.

Accounts Executive

Elemecs Wedding Castle
Alappuzha, Kerala
09.2021 - 04.2022
  • Increased company revenue by 15% through effective financial planning and management.
  • Implemented cost-saving measures that improved profit margins by 10%.
  • Managed and mentored a team of account executives.
  • Maintained and strengthened relationships with key clients, resulting in a 20% increase in client retention.
  • Conducted in-depth financial analysis to identify cost-saving opportunities and revenue-generating strategies.
  • Accurately forecasted revenue and expenses, helping the company make informed financial decisions.

Sales Representative

Elemecs Wedding Castle
Kayamkulam, Alappuzha, Kerala, India
08.2021 - 08.2021
  • Monitored customer order process and addressed customer issues.
  • Maintained a 95% customer retention rate through exceptional service and relationship-building.
  • Led a high-performing sales team to consistently meet and exceed targets, resulting in a 30% increase in team sale
  • Consistently exceeded sales targets, achieving a 20% increase in sales revenue year over year.

Education

PGDM - Supply Chain Management - Global

Algonquin College
Ottawa, ON
08.2023

PGDM - International Business Management

Algonquin College
Ottawa, Ontario
12.2022

Bachelors of Commerce - Tax Procedures and Practices

Mar Ivanios College
Mavelikara, Kerala
07.2021

Skills

  • Proactive
  • Sales Leadership
  • Research and Analysis
  • Customer Service
  • Accounting
  • Problem Resolution
  • Managing Inventory
  • Strategic Planner
  • Training and Development
  • Business Needs Analysis
  • Microsoft Office
  • Quantitative Skills
  • Critical Thinking
  • Performance Tracking and Evaluation

Languages

English
Full Professional
Malayalam
Native/ Bilingual
Hindi
Professional
Tamil
Limited

Timeline

Package Handler

Intelcom
12.2023 - Current

Point of Sale Associate

Dal Moro's
06.2023 - 12.2023

Fulfillment Associate

Amazon
12.2022 - 03.2023

Accounts Executive

Elemecs Wedding Castle
09.2021 - 04.2022

Sales Representative

Elemecs Wedding Castle
08.2021 - 08.2021

PGDM - Supply Chain Management - Global

Algonquin College

PGDM - International Business Management

Algonquin College

Bachelors of Commerce - Tax Procedures and Practices

Mar Ivanios College

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