Alex Post
St Catharines,ON
Summary
Certified 310k Automotive Electronic Accessory Technician working in the consumer / commercial automotive and fleet industry for 19 years with the ability to turn high numbers in labour while maintaining high quality and standards while holding experience in sales, installation, management and customer service. Also skilled in the Home / Commercial Intrusion Security, Surveillance, Access Control and Home Integration system design and installation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
12 Volt Installation Technician
Burlington Radioactive
09.2021 - Current
- Installation / troubleshooting of all 12v products such as security / remote starter installation, GPS tracking / Telematics units
- Installation / troubleshooting of all vehicle integration components such as smartphone interface devices, collision avoidance systems, lighting and more
- Installation / troubleshooting of all audio components including DSP's, speakers, amplifiers, audio integration components, custom speaker adapters and enclosures.
- Fabrication of custom speaker adapters, trim panels, subwoofer enclosures, accent / beauty panels all out of different materials.
- Use of high powered power tools such as tablesaws, routers, jigsaws and more.
- Research and implantation of new product to cover new applications and increase job / shop efficiency and profit.
- Communication with product reps discussing new product and problem solving with current product and related situations.
- Training of new employees / technicians
Security Installation Technician / Manager
Keener Security Inc.
09.2020 - 09.2021
- Soley performed ALL sales, installation, customer relations, vendor relations, product purchasing, administration, technical support, project management, after hours calls, website and social media maintenance.
- Enhanced security system performance by troubleshooting and repairing faulty equipment.
- Reduced customer complaints by providing timely and efficient installations of security systems.
- Maintained a high level of customer satisfaction with thorough follow-up on service calls.
- Managed Inventory
- Managed all vendor relations, purchasing and product agreements.
Ignition Interlock Installer / Administrator
Speedy Glass / Belron Canada
08.2019 - 09.2020
- Installation and removal of Alcolock ignition interlock devices into clients vehicles
- Verifying proper function of all systems installed
- Training clients on the function of their systems
- Training clients on operation of their program as well as their rights and signing of paperwork during enrollment of the program
- Servicing handsets on scheduled dates and when issues arise
- Answering and returning phone calls in timely manor
- Managing irate or angry clients, calming them down and helping them
- Managing clients paperwork in orderly fashion
- Keeping all clients information confidential
- Selling add-ons to clients such as window treatments, wipers and filters
- Assisting co-worker technicians on Speedy Glass side when not busy
- Assisting front line staff on Speedy Glass side when not busy
- Maintain inventory of new and used as well as working and defective units
Security System Technician
Force Security
08.2018 - 08.2019
- Installation of home and business security systems
- Installation of home and business video surveillance systems
- Installation of automated access control systems
- Up-selling product or add-ons on site
- Troubleshoot both known and unknown security and surveillance systems on site in a timely fashion.
- Maintain stock levels on given work vehicles
- Make sure all paper work and all customer contracts and signed and understood by the customer or end client.
- Keeping all client information including passcodes, system information etc 100% confidential
- Make sure customer or end user is familiar with systems installed and made aware of all expansion possibilities as well as system limitations
- Keeping regular maintenance on given work vehicle and addressing any issues that may be of concern
- Performed risk analyses to identify appropriate security countermeasures.
12 Volt Installation Manager And Technician
Visions Electronics
05.2017 - 08.2018
- Installation of all 12 volt and 12 volt related products
- managing installation bay
- managing inventory
- managing parts account
- in charge of all regular orders, special orders and pricing
- providing new ideas to generate business
- manage and maintain all 12 volt related sales displays
- building installation bays and sales floors for new locations
- custom fabrication
- explaining new installed product and full demo to customers
- cleaning facility
- troubleshooting vehicles and product issues.
12 Volt Certified Installation Technician
Certified Radio (south and west)
08.2015 - 11.2017
- Installation of all 12 volt product and accessories including remote car starters, alarms, smartphone systems, vehicle integration modules and more
- pre and post inspection of vehicles and functions
- troubleshooting vehicles and product issues
- cleaning work area
- custom fabrication of speaker enclosures, custom panels including wood work, fiberglass and more.
Interlock installation technician / administrator / trainer
Speedy Glass
01.2014 - 08.2015
- installation of multiple different breathalyser vehicle interlock systems from Guardian ACS.
- Troubleshoot vehicles and product
- pre and post inspection of all vehicles
- calibration of all units
- training clients on new equipment / rules / regulations and contract
- managing all confidential files
- overseeing client appointments / fine collections and payments
- able to keep irate clients under control in a calm and friendly manor
- maintaining service station to Ministry Of Transportation and ACS standards with random checks.
Service Writer
Claire's Cycle and Sports
03.2012 - 08.2012
- looking up parts on different microfiche systems including Suzuki, Yamaha, and Honda.
- finding aftermarket OEM fitting components through different distributors including Parts Canada, Motovan, Kimpex, and Gamma
- quoting repairs for different motorcycles / atv's
- creating and filling out work orders
- communicating clearly to customers about their vehicles and work being done
- ordering parts
Education
Completed motorcycle basics and maintenance course - motorcycle mechanics
Centennial College
75 Ashtonbee Rd C130, Scarborough, ON M1L 4N42013
MECP - Automotive Electronics and Intergration
Mobile Dynamics NACC
2007
High School Diploma -
Governor Simcoe Secondary School
15 Glenview Ave, St. Catharines, ON L2N 2Z72006
Skills
- Diagnostic / Troubleshooting automotive 12/24 volt electrical and mechanical issues
- Installation of varieties of electrical accessories, interfaces and other components
- Design and installation of consumer and commercial vehicle security, tracking, collision avoidance systems
- Product and component testing / troubleshooting
- 310k Ontario Trades Certified
- Installation and design on intrusion security components from companies like DSC / Resideo and others
- Diagnostic / Troubleshooting of consumer / commercial intrusion security systems and access control
- Installation Planning
- Fast learner, ability to adapt to adapt easily
- Ability to follow specific instructions
- Use of specialty powertools
- Adaptability
- Project Management
- Purchasing Parts and Inventory
- Soldering Skills
- Electrical Understanding
- Preparing Work Orders
- Vendor Relations
Certification
310K Automotive Electronic Accessory Technician Journey Person (Ontario Ministry of Colleges and Trades)
MECP (Mobile Electronic Certified Professional) Certification (Mobile Dynamics NACC)
Completion of "Introductory to Motorcycle Mechanics and Maintenance" (Centennial College - Ashtonbee Campus)
References
Benjamin Delgrosso - Former Store Manager of Certified Radio West - Former Ontario regional car audio install manager for Visions Electronics
Cell (647-548-8324)
Timeline
12 Volt Installation Technician
Burlington Radioactive
09.2021 - Current
Security Installation Technician / Manager
Keener Security Inc.
09.2020 - 09.2021
Ignition Interlock Installer / Administrator
Speedy Glass / Belron Canada
08.2019 - 09.2020
Security System Technician
Force Security
08.2018 - 08.2019
12 Volt Installation Manager And Technician
Visions Electronics
05.2017 - 08.2018
12 Volt Certified Installation Technician
Certified Radio (south and west)
08.2015 - 11.2017
Interlock installation technician / administrator / trainer
Speedy Glass
01.2014 - 08.2015
Service Writer
Claire's Cycle and Sports
03.2012 - 08.2012
Completed motorcycle basics and maintenance course - motorcycle mechanics
Centennial College
MECP - Automotive Electronics and Intergration
Mobile Dynamics NACC
High School Diploma -
Governor Simcoe Secondary School
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