Summary
Overview
Work History
Education
Skills
Timeline
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ALEX PEÑA

Los Angeles

Summary

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Street Kings
01.2025 - Current
  • Supervised daily store operations, ensuring adherence to company policies and procedures.
  • Trained and mentored new team members on customer service protocols and product knowledge.
  • Developed employee schedules, optimizing staff coverage during peak business hours.
  • Analyzed sales data to identify trends, driving strategic inventory management decisions.

Inventory Manager

Eaze
08.2023 - 12.2024
  • Managed all inventory operations for a high-volume cannabis delivery hub, ensuring accuracy and full compliance with California regulations via METRC.
  • Handled daily intake, storage, reconciliation, and restocking of products across multiple categories.
  • Coordinated cross-departmentally with purchasing, dispatch, and compliance to maintain stock integrity and timely fulfillment.
  • Conducted regular inventory audits, resolved variances, and submitted compliance reports.
  • Role ended in December 2024 due to company-wide layoffs.

Sales Manager

Goat Global
11.2022 - 07.2023
  • Led a high-performing team generating $12K daily and up to $60K during peak event days.
  • Coached sales team to meet and exceed targets through upselling and customer engagement.
  • Handled customer service issues, ensuring resolution and satisfaction.
  • Utilized Treez POS to manage inventory, monitor sales, and streamline transactions.
  • Reported sales metrics and collaborated with leadership on business development.

Store Manager

The Kind Center / Cali Kush Farms
06.2020 - 09.2022
  • Directed full-store operations, including staffing, training, scheduling, opening/closing, and compliance.
  • Managed a team of 10+ employees with a focus on performance, retention, and development.
  • Executed in-store vendor activations and promotions to increase traffic and boost sales.
  • Maintained strict compliance using METRC and Blaze POS; ensured regulatory accuracy.
  • Resolved escalated customer concerns and fostered a positive, service-first environment.

Houseman / Event Staff

Wolfgang Puck Catering
03.2017 - 03.2020
  • Oversaw daily cleaning and maintenance of event spaces to ensure impeccable presentation.
  • Coordinated with kitchen and service teams to maintain supply levels and streamline operations.
  • Assisted in room preparation by ensuring all supplies were stocked and ready for use.

Education

Associate of Science - Computer Science & Programming

Burbank Adult School
Burbank, CA
06.2020

High School Diploma - undefined

Hollywood Senior High
Los Angeles, CA
06.2017

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Timeline

Assistant Store Manager

Street Kings
01.2025 - Current

Inventory Manager

Eaze
08.2023 - 12.2024

Sales Manager

Goat Global
11.2022 - 07.2023

Store Manager

The Kind Center / Cali Kush Farms
06.2020 - 09.2022

Houseman / Event Staff

Wolfgang Puck Catering
03.2017 - 03.2020

High School Diploma - undefined

Hollywood Senior High

Associate of Science - Computer Science & Programming

Burbank Adult School

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ALEX PEÑA