Summary
Overview
Work History
Education
Skills
Language
Timeline
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Alex Nguyen

Mississauga

Summary

Willing to take on any task to support the team and help businesses succeed. Offers a strong team-player mentality and organizational abilities.

Overview

4
4
years of professional experience

Work History

Data Entry Intern

RWS Group
03.2024 - 11.2024
  • Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
  • Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
  • Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
  • Assisted in the creation of user-friendly documentation for internal use, simplifying complex procedures for more accessible understanding across teams.

Private Tutor

Parents Of Children
04.2022 - 08.2022
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Met with parents to discuss student progress and address concerns.
  • Taught students remotely using online video chat platform and other delivery channels.
  • Developed individualized lesson plans tailored to each student''s unique learning needs and goals.
  • Strengthened students'' critical thinking abilities by developing problem-solving exercises and activities.

Customer Service/General Labourer

Panera Bread
08.2021 - 02.2022
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.

Boba Barista

I Heart Boba
03.2021 - 06.2021
  • Collaborated with team members to optimize workflow during peak hours for improved customer service.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
  • Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
  • Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
  • Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

Secondary School -

Streetsville Secondary School
Mississauga, ON
06.2022

Bachelor of Arts - Criminology

Toronto Metropolitan University
Toronto, Ontario
05-2027

Skills

  • Cash Handling
  • Organizational skills
  • Customer Service
  • Computer skills
  • Problem-solving skills
  • Customer assistance
  • Reliability and punctuality

Language

English - Proficient (C2)
Vietnamese - Intermediate (B1)
French - Intermediate (B1)

Timeline

Data Entry Intern

RWS Group
03.2024 - 11.2024

Private Tutor

Parents Of Children
04.2022 - 08.2022

Customer Service/General Labourer

Panera Bread
08.2021 - 02.2022

Boba Barista

I Heart Boba
03.2021 - 06.2021

Secondary School -

Streetsville Secondary School

Bachelor of Arts - Criminology

Toronto Metropolitan University

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Alex Nguyen