ALEX MORRISON
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Very personable, a quick study, detail oriented, reliable, proficient, and eager to learn. Can positively contribute to the company's growth and success, while gaining valuable industry experience.
I have been away from the workforce for a few years upgrading my studies for future education.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Kmax
06.2022 - 08.2022
- Working Knowledge of POS systems
- Maintained organized, presentable merchandise to drive continuous sales
- Loomis pickups
- Organized racks and shelves to maintain store visual appeal, engage customers and promote merchandise
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service Associate
Shell Station
05.2020 - 09.2021
- Working Knowledge of POS systems
- Operating of BC Lottery
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Graduation -
Chilliwack Senior Secondary
Chilliwack, BC06.2016
Skills
- Quick learner
- Computer Skills
- Sales Transactions
- POS System Operation
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
Hobbies and Interests
- Reading
- Technology
- Board Games
- Chess
- Gaming
- Movies
- Computers
- Magic the Gathering
REFERENCES
Available upon request
Timeline
Customer Service Associate
Kmax
06.2022 - 08.2022
Customer Service Associate
Shell Station
05.2020 - 09.2021
High School Graduation -
Chilliwack Senior Secondary
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