Alex Milne
Summary
Reliable and upbeat golf shop attendant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
7
7
years of professional experience
Work History
Guest Services Associate
Highlands Links
Ingonish Beach, NS
06.2020 - 10.2023
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Consistently met or exceeded sales goals by utilizing upselling and cross-selling techniques when appropriate.
- Contributed to positive team morale by assisting coworkers when needed and proactively addressing potential conflicts or issues within the workplace.
- Improved efficiency of daily operations by managing the cash register, processing transactions, and reconciling end-of-day reports.
- Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Grocery Bagger
Ingonish Freshmart
Ingonish, NS
07.2016 - 07.2019
- Ensured proper handling of fragile items to minimize breakages and complaints.
- Secured items for storage or shipment.
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Inspected items for defects and damage.
- Removed trash, swept, and mopped floors for professional appearance.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Collaborated with fellow employees to maintain a well-organized work environment for optimal productivity.
Education
High School Diploma -
Cabot Education Centre
Neil's Harbour, NS06.2021
Skills
- Adaptability and Resilience
- Maintaining store appearance
- Ability to Lift 40 pounds
- Product Knowledge
- Flexible Hours
- Time Management
- Patience and Empathy
- Golf course knowledge
- Golf tournament assistance
- Safety and Cleanliness Standards
Languages
English
Native or Bilingual
Timeline
Guest Services Associate
Highlands Links
06.2020 - 10.2023
Grocery Bagger
Ingonish Freshmart
07.2016 - 07.2019
High School Diploma -
Cabot Education Centre