Alex McKenzie
Duncan
Summary
Motivated and responsible Lifeguard and instructor extensively trained in first-aid, rescue techniques, and water safety education.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clerk 1 Casual
Municipality Of North Cowichan
10.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in programs by proofreading program drafts
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Lifeguard/Instructor 1 Casual
Municipality of North Cowichan
01.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Entered water immediately to pull struggling swimmers to safety.
- Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude.
- Monitored safety of all guests in and around swimming pool.
- Delivered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Delivered advanced aquatics programs such as Bronze Cross and Swim for Life.
Coordinating Guard
Municipality of North Cowichan
05.2021 - 12.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
- Scheduled lifeguards to provide adequate coverage of pool areas during operating hours.
- Monitored pool area for violations and potential hazardous situations.
- Handled chemicals such as chlorine to maintain safety and cleanliness quality standards of pool water.
- Scrutinized facility to prevent possible injuries or fatalities, minimizing emergent situations.
- Attentively monitored swimmers to identify distress.
- Delivered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
Coordinating Guard (Temporary)
Municipality of North Cowichan
02.2020 - 05.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
- Scheduled lifeguards to provide adequate coverage of pool areas during operating hours.
- Monitored pool area for violations and potential hazardous situations.
- Handled chemicals such as chlorine to maintain safety and cleanliness quality standards of pool water.
- Scrutinized facility to prevent possible injuries or fatalities, minimizing emergent situations.
- Attentively monitored swimmers to identify distress.
- Delivered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
Lifeguard/Instructor Permanent Part Time
Municipality of North Cowichan
08.2014 - 02.2020
- Delivered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Checked water readings every two hours to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude.
- Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
Lifeguard/Instructor 1 Casual
Municipality of North Cowichan
09.2008 - 08.2014
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Entered water immediately to pull struggling swimmers to safety.
- Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude.
- Monitored safety of all guests in and around swimming pool.
- Delivered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
Education
High School Diploma - undefined
Cowichan Secondary School
City of Duncan, BC2009
Skills
15 years of experience in Aquatics
Able to work independently, or as part of a team
Able to delegate tasks in an efficient manner
Self-directing
Dependable and reliable
Experience in customer service
Proficient with computers
Strong interpersonal skills
Experience in a supervisory role
Experience with Perfect Mind and RecStaff software
Certification
- NL Waterpark Option
- Standard First Aid
- CPR-C with AED
- OFA Level 1
- Pool Operator Level 1
- Pool Safe
- Lifesaving Instructor
- High Five
- Fundamental Movement Skills
- NL Pool Option
- Fundamentals of Physical Literacy
- Pool Operator Level 2
- Swim for Life Instructor
- Lifesaving Trainer in the Swim and Lifesaving Branches
Timeline
Clerk 1 Casual
Municipality Of North Cowichan
10.2023 - Current
Lifeguard/Instructor 1 Casual
Municipality of North Cowichan
01.2023 - Current
Coordinating Guard
Municipality of North Cowichan
05.2021 - 12.2022
Coordinating Guard (Temporary)
Municipality of North Cowichan
02.2020 - 05.2021
Lifeguard/Instructor Permanent Part Time
Municipality of North Cowichan
08.2014 - 02.2020
Lifeguard/Instructor 1 Casual
Municipality of North Cowichan
09.2008 - 08.2014
High School Diploma - undefined
Cowichan Secondary School
- NL Waterpark Option
- Standard First Aid
- CPR-C with AED
- OFA Level 1
- Pool Operator Level 1
- Pool Safe
- Lifesaving Instructor
- High Five
- Fundamental Movement Skills
- NL Pool Option
- Fundamentals of Physical Literacy
- Pool Operator Level 2
- Swim for Life Instructor
- Lifesaving Trainer in the Swim and Lifesaving Branches
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