Alex Matthews
North Highlands
Summary
With my experience in retail at Marshalls, TJX Companies, I excel in customer service and cash handling. I am able to improve customer satisfaction through effective communication and problem-solving. Moreover, with my strength in team collaboration, I promote and foster productivity, engagement, and a friendly environment for everyone.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Marshalls TJX Companies
Roseville
11.2024 - Current
- Organized and maintained store cleanliness.
- Operated cash register and processed customer transactions efficiently.
- Organized and restocked shelves in order to maintain a clean and strong appearance.
- Effectively communicated and collaborated with team members.
- Assisted customers in finding what they were looking for in order to boost their satisfaction with the shopping experience.
- Greeted customers who entered the store.
- Used critical-thinking skills and responded well when problems or conflicts arose.
Student Intern
Sacramento Chinese Community Service Center
North Highlands
10.2023 - 05.2024
- Worked with students to support social, emotional learning (SEL).
- Enhanced academic richness and success by engaging students with math and English worksheets and diagnosis.
- Created a self-care club for students to take time to appreciate, express gratitude, and to be kind toward one another.
- Communicated with student interns and leads to coordinate and organize events.
Education
High School Diploma -
Creative Connections Arts Academy
North Highlands, CA05-2024
Skills
- Customer service
- Cash handling
- Inventory management
- Sales techniques
- Critical thinking
- Community building
- Problem solving
- Team collaboration
- Conflict resolution
- Effective communication
Affiliations
- Dance and Choreographer
Accomplishments
- Salutatorian of Class of 2024 at Creative Connections Arts Academy
Timeline
Retail Sales Associate
Marshalls TJX Companies
11.2024 - Current
Student Intern
Sacramento Chinese Community Service Center
10.2023 - 05.2024
High School Diploma -
Creative Connections Arts Academy
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