Alex Macwan
Brampton
Summary
Offering strong foundation in healthcare support and keen desire to learn and grow in clinical setting. Contributes to positive patient experience by quickly understanding and applying optometric procedures and techniques. Ready to use and develop communication and organizational skills in Home Care Worker role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Optometrist Assistant
Fallon Vision Group
08.2023 - Current
- Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
- Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.
- Streamlined office processes by coordinating insurance billing and maintaining up-to-date information on coverage changes.
- Provided crucial support during contact lens insertion/removal trainings for new wearers, ensuring proper technique was followed for optimal results.
Personal Support Worker
Chartwell Retirement Residences
04.2021 - 08.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Assisted clients with daily living activities, promoting independence and wellbeing.
Education
Post-Graduate Certificate - Healthcare Administration
Lambton College, Toronto
Toronto, ON04-2021
Diploma - Personal Support Worker
Lambton College, Toronto
Toronto, ON04-2021
Diploma - General Nursing & Midwifery
Sumandeep Nursing School
Vadodara, India04-2018
Skills
- Visual field testing
- Office administration
- Optical dispensing
- Insurance verification
- Patient care coordination
- Prescription interpretation
- Clinical support
- Diagnostic equipment operation
- Administrative assistance
- Ocular health assessment
- Contact lens instruction
- Medical record maintenance
- Insurance billing
- Diagnostic imaging
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Personal Care Aide Certification (PCA) - Various State Agencies or Community Colleges.
Timeline
Optometrist Assistant
Fallon Vision Group
08.2023 - Current
Personal Support Worker
Chartwell Retirement Residences
04.2021 - 08.2021
Post-Graduate Certificate - Healthcare Administration
Lambton College, Toronto
Diploma - Personal Support Worker
Lambton College, Toronto
Diploma - General Nursing & Midwifery
Sumandeep Nursing School
Similar Profiles
Dwayne ButlerDwayne Butler
Dental Assistant at Fallon Dental GroupDental Assistant at Fallon Dental Group
Barbara NavaBarbara Nava
Ottico at Vision Ottica - Vision Group S.p.A.Ottico at Vision Ottica - Vision Group S.p.A.
RUKSHAN RAMAKRISHNANRUKSHAN RAMAKRISHNAN
Sales Coordinator at Global Vision Lanka (Pvt) Ltd -Vision Care Group CompanySales Coordinator at Global Vision Lanka (Pvt) Ltd -Vision Care Group Company
Natasha DaraNatasha Dara
Volunteer At Brampton Library at Brampton LibraryVolunteer At Brampton Library at Brampton Library
BROOKE WANNAMAKERBROOKE WANNAMAKER
CUSTOMER SERVICE WORKER at ASIAN YUMMY ONECUSTOMER SERVICE WORKER at ASIAN YUMMY ONE