Alex Luna

Key Responsibilities & Achievements

• Ensure passenger safety through FAA compliance and emergency preparedness procedures.
• Deliver exceptional customer service to diverse domestic and international travelers.
• Manage in-flight emergencies, medical situations, and passenger conflict resolution.
• Coordinate cabin readiness, service execution, and regulatory compliance.
• Maintain professionalism and composure in fast-paced environments.
• Adapt service delivery to meet individual passenger needs and expectations.
• Collaborate with flight crews to ensure safe and efficient operations.

• Achievements/Tasks
• Keep passengers safe
• Ensuring that everyone follows security regulations and that the flight deck is secure.
• Make flights comfortable and stress free for passengers. At times, we may deal with passengers who display disruptive behavior.
• Contact: Peggy Maneotis (IOE Instructor) - 970-355-4068

• Achievements/Tasks
• Managing a fleet of amazon drivers. leading the stand-up meetings in the morning going over safety and work procedures as well as new work related information implemented by the company. Being able to problem solve on hand and creating safe, effective and logical solutions.
• Contact: Desiree Vega - 559-341-4810