Alex Legault
Mascouche,QC
Summary
Dynamic professional with a proven track record at Club De Golf Le Mirage and Le Club Laval-sur-le-Lac, enhancing member satisfaction and driving revenue through innovative marketing strategies and exceptional customer service. Expert in golf instruction and club fitting, coupled with outstanding networking abilities, I excel in building relationships and mentoring athletes for success.
Overview
10
10
years of professional experience
Work History
Assistant Golf Professional
Le Club Laval-sur-le-Lac
04.2023 - Current
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Maintained up-to-date knowledge of industry trends through continuous professional development opportunities such as conferences or workshops.
- Increased revenue through targeted marketing strategies aimed at attracting corporate events and outings.
- Managed the Fitting Center and all the custom sales.
- Coordinated junior golf programs.
Assistant Golf Professional
Club De Golf Le Mirage
03.2021 - 04.2023
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Conducted private lessons focusing on individual player development and improvement.
- Coordinated junior golf programs.
- Assisted in developing pricing strategies for merchandise that resulted in higher profit margins while remaining competitive within the market.
Sales Associate
Golf Town
09.2016 - 03.2021
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Pro Shop Attendant
Club De Golf Terrebonne
05.2015 - 03.2020
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
- Assisted in inventory management, ensuring accurate tracking of products and timely restocking of items.
Tournament Coordinator
Circuit Canada Pro Tour
03.2017 - 01.2018
- Collaborated with marketing team to create promotional materials, raising awareness and attracting new participants to tournaments.
- Optimized tournament brackets for fair competition, improving overall participant satisfaction and engagement.
- Regularly updated website/social media platforms with event information, schedules, results and other relevant updates.
Education
Bachelor of Arts - Sports Management
Bishop's University
Sherbrooke, None06-2023
Skills
- Golf instruction expertise
- Golf cart management
- Team player attitude
- Club fitting proficiency
- Networking and relationship building
- Professionalism
- Public Speaking
- Mentor athletes
- Sales skills
Accomplishments
Created a Sports Agency to help professional athletes reaching their goals. It's my sideline occupation.
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Assistant Golf Professional
Le Club Laval-sur-le-Lac
04.2023 - Current
Assistant Golf Professional
Club De Golf Le Mirage
03.2021 - 04.2023
Tournament Coordinator
Circuit Canada Pro Tour
03.2017 - 01.2018
Sales Associate
Golf Town
09.2016 - 03.2021
Pro Shop Attendant
Club De Golf Terrebonne
05.2015 - 03.2020
Bachelor of Arts - Sports Management
Bishop's University
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