Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alex Jursak

Toronto,ON

Summary

Dynamic leader with proven expertise in retail operations and team leadership, honed at Brunos Fine Foods. Excelled in enhancing customer satisfaction and loyalty through exceptional service and meat product knowledge. Skilled in employee scheduling and workload management, significantly improving store efficiency. Demonstrates strong decision-making and customer service abilities, fostering a positive and productive work environment.

Overview

16
16
years of professional experience

Work History

Assistant Manager

Brunos Fine Foods
09.2010 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Ordered and received products under direction of Meat Manager to maintain high quality and proper quantity.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Maximized freshness of products through efficient organization of storage coolers based on temperature requirements for different types of meats.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Increased customer loyalty through knowledgeable interactions about various cuts of meat, cooking techniques, and recipe suggestions.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Sold and displayed meat products to customers by advising on quality of food, method of handling and other factors affecting preparing, freezing and storage.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Loader

Canpar
06.2009 - 12.2009
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Lifted and slid packages weighing up to 80 pounds on conveyor belts to transport items.
  • Followed all safety and security protocols to minimize risk of injury.

Education

High School Diploma -

Silverthorne

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Workload management
  • Retail operations
  • Employee scheduling

Languages

English
Professional Working

Timeline

Assistant Manager

Brunos Fine Foods
09.2010 - Current

Loader

Canpar
06.2009 - 12.2009

High School Diploma -

Silverthorne
Alex Jursak