ALEX JAMCHI
San Diego
Summary
Innovative, assertive, and goal-oriented sales and management skills seeking career position leading future growth opportunities. Exceptional business development and relationship management with a focus on cost-effective solutions to meet client needs. Keen focus on delivery, cost control, and meeting schedule to ensure customer satisfaction and success. Skilled negotiator able to secure critical vendor agreements to meet strategic initiatives while also meeting cost and schedule requirements. Leads through example and mentoring. Deep technical skills enable hands-on teaching and demonstration of all aspects of contract execution. Expert planner and implementer. Effective communicator with excellent written and verbal skills. Multi-Lingual with fluency in English and Farsi and proficiency with Spanish and Arabic.
Overview
4
4
Languages
1
1
Certification
26
26
years of professional experience
Work History
IT/Marketing and Management
Global1 Vacation Rentals
Orlando, FL
01.2018 - 2026
- Experienced, results oriented, client and revenue focused Home Owner Relations and Property Management Professional, successful in business development, owner relations, and increasing revenue. Quality-oriented and proactive in resolving issues with exceptional communications and organizational skills. Establish and foster close working relationships remotely with all homeowners and clients through email, calls and text. Provide feedback and suggestions to director of home owner services for property improvements and rates to increase revenue for owners and company. Answer high volume incoming calls for sales, customer service and owner reservations maintenance and services. Record and maintain guest contact information and references to pursue and complete all leads and reservations.
Manager
Rite Aid
San Diego, CA
01.2020 - 01.2021
- Understand and manage the operation of your individual store to maximize sales/budgeting sales, margin, labor, and profitability. Train and lead future associates by providing performance feedback and implementing the mindset of driving sales. Adhere to all regulatory and compliance legislations, polices, safety regulations, and overall store appearance standards. Uphold the preparation and accountability of the physical inventory, merchandise standards according to the POMP manual, profit planner, and corporate plan-o-gram. Guide and foster a customer centric culture and providing exceptional customer service to meet customer experience goals.
Financial Professional/Business Consulting
Syncis
San Diego, Irvine, CA
01.2015 - 01.2020
- In charge of strategy and marketing, team development, business consulting, manager/key holder for multi-business locations. Organize and plan team meetings to keep everyone motivated and focused on daily and future goals. Demonstrate a positive and team-oriented attitude and respect for collegues and associates. In charge of day-to-day operations, and interview processes. Use my network and contacts to bring business to the insurance and financial side of the company. Also use my expertise in business and past experience in sales to expand and create new business ventures, along with my past experience in telecommunications to keep the building’s IT needs fresh and up to speed. Develop and renew website designs, sales, and marketing tools that will continually keep the business relevant to various markets.
VP of Operations
NetProPlus, Inc.
San Diego, Los Angeles, CA
01.2002 - 01.2015
- Built multi-million-dollar business relying on quality work, exceptional customer service, and technical excellence. Company specialized in expert installation, configuration and maintenance of: VoIP, NEC, Toshiba, Panasonic, Nortel, AT&T Lucent, Vodavi, and Meridian systems. Pillow speakers, overhead paging, music on-hold, home theater, and call lights. Surveillance Camera system DVR and MVR for IP cam, intercom system, access control, magnetic doors, alarm, and HC systems. Client’s included but not limited to; hotels, hospitals, retirement homes, casinos, and residential clients. In charge of some of the clients’ IT and security departments. Responsible for all operations. Led sales to process from planning through contract signing and execution. Provided technical and business training to employees. Developed deep strategic relationships with major corporations in complimentary market space such as Cox, AT&T, Dish Network, Telepacific, M-Power, and Cbeyond. Clients included: Marriott Hotels, Qualcomm, KB Track Homes, La-Z-Boy Furniture, San Diego District Schools, BMW of San Diego, Viejas Casino, and Senior Care Centers in Poway, El Cajon, La Mesa, Rio Vista, and Crystal Cove.
Technical Engineer/Project Manager
Megatronix International Inc.
San Diego, CA
01.1995 - 01.2002
- Managed day to day operations on and off jobsites for small teams of up to fifteen employees. Highly knowledgeable in the practical application and implementation aspects of computer networking, LAN/WAN, Operating Systems, Programming, SQL/SQR, HTML, Java Script, Visual Base, Hardware/Software, VMS, Cisco routers and switches and servers. Extensive experience with CAT 3/25 pair, CAT 5e and CAT 6, Coax RG 59 RG 6, RJ 45, RJ 48, RJ 11, RJ 14, and fiber optics Certified testing. Expert installation/configuration/maintenance of: NEC, Nortel, AT&T Lucent, Vodavi, and Meridian systems. Proficient cable management. Installed at setup 19" Server and ladder racks. Experience with track home wiring, data, voice, video and home theater systems. Skilled in wireless antenna and satellite networking, installation, configuration and maintenance. Operated Nortel tower engineering room. Quality voice and video conferencing setup and maintenance.
Education
Certificate - Telecommunications Technology
Advanced Technical College
San DiegoSkills
- Profit and Loss (P&L) Responsibilities
- Cost Management
- Inventory Control
- Productivity Improvement
- IT Consulting
- Business Development
- Strategic Partnerships
- Project Management
- Client Relationship Management
- Customer Service
- Planning & Implementation
- Technical & Field Sales
- Sales Software Proficiency
- Customer Retention
Personal Information
Title: SALES AND MARKETING DIRECTOR
Certification
Additional technical certificates include:, Home Automation, Inc. (2005), Microsoft (2003), Wireless Network (1999), Cabling Low Voltage (1997), C-7 Low Voltage Systems, Phone systems: Vodavi (2000), AT&T Lucent (2000), NEC (1999), Nortel Norstar (1999) phone systems, Contractor State License Board (2000); Contractor License Number was 774935
EXECUTIVE SUMMARY
English
Farsi
Spanish
Arabic
Accomplishments
- Skilled business leader—orchestrated and implemented growth strategy enabling company to achieve 500% growth in less than three years. Established deep strategic relationships with industry giants and executed monthly pipeline management meetings enabling detailed understanding of future opportunities advantageous to participating partners.
- Quick learner and innovative business developer—Entered option to buy contract in fast food industry. Increased retail product sales more than 200% in less than one year by expanding the product line and adding contract services in addition to the traditional transactional sales. Business grew so robust that owner refused to allow the purchase option to be exercised.
Affiliations
Certificate in Telecommunications Technology, Advanced Technical College, San Diego
Timeline
Manager
Rite Aid
01.2020 - 01.2021
IT/Marketing and Management
Global1 Vacation Rentals
01.2018 - 2026
Financial Professional/Business Consulting
Syncis
01.2015 - 01.2020
VP of Operations
NetProPlus, Inc.
01.2002 - 01.2015
Technical Engineer/Project Manager
Megatronix International Inc.
01.1995 - 01.2002
Certificate - Telecommunications Technology
Advanced Technical College