Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem solving skills to enhance team productivity and service quality. Track record of fostering a collaborative and adaptable workplace.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Jiffy Lube Oil Change Center
07.2025 - Current
Assisted in managing daily operations and ensuring efficient service delivery.
Provided training and support to team members on customer service protocols.
Executed routine maintenance tasks to uphold safety standards and equipment reliability.
Collaborated with staff to enhance workflow processes and improve productivity.
Resolved customer inquiries and complaints, fostering positive client relationships.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.