Alex Horner
Ottawa,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
A/V Technician
Electronic Communications Ltd.
11.2023 - Current
- Ensured integration of AV and simultaneous interpretation equipment for various corporate and government clients, ensuring optimal functionality during in-person and virtual meetings
- Installation and configured AV systems, including audio mixers, microphones, speakers, projectors, and video conferencing software, adhering to client specifications and industry standards
- Tested and troubleshooted equipment to guarantee high-quality audiovisual performance and mitigate technical issues during critical meetings
Product Quality and Recovery Specialist
IKEA Canada
09.2021 - 09.2023
- Drove sales through customer relationship building, and creative, helpful and suggestive selling techniques
- Managed inflow of thousands of different products every day, ensuring quality and inventory accuracy for each
- Handled tasks and managed conflict in highly teamwork focused environments
- Used product knowledge and gathered information to offer more tailored customer service and handling objections
- Kept merchandise/product on sales floors and racking organized and up-to date, promoting brand image and visual presentation standards
Education
B.Eng Computer Systems Engineering -
Carleton University
Ottawa, ON04.2027
Skills
- Customer service
- Computers and computer hardware
- Hands-on work
- Problem-solving abilities
Hobbies and Interests
- Computers (and building them)
- Walks in the city
- Urban design
- Trains
- Buses and public transit!
Languages
English
Native or Bilingual
French
Limited Working
Interests
Computers (and building them), walks in the city, urban design, trains, buses and public transit!
Timeline
A/V Technician
Electronic Communications Ltd.
11.2023 - Current
Product Quality and Recovery Specialist
IKEA Canada
09.2021 - 09.2023
B.Eng Computer Systems Engineering -
Carleton University
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