Alex Hoang
Garden Grove
Summary
Dedicated, customer-focused professional with a proven track record in hospital security, customer service, and warehouse operations. Expertise in conflict de-escalation, incident reporting, and fostering safe, efficient work environments. Recognized for exceptional professionalism, strong communication skills, and adaptability to new challenges. Committed to delivering high-quality service while ensuring the safety and satisfaction of all stakeholders.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
J&J Priceless
Garden Grove, CA
07.2020 - 12.2020
- Prepared and packaged products for shipment.
- Organized inventory and maintained warehouse safety.
Barista / Cashier / Busboy
102 Cafe
Garden Grove, CA
03.2020 - 07.2021
- Provided customer service in a fast-paced café.
- Operated cash register and prepared beverages.
- Maintained cleanliness and food safety standards.
Security Officer
Allied Universal
10.2023 - 05.2024
- Patrol hospital grounds and monitor surveillance systems.
- Assist patients, visitors, and staff while enforcing hospital policies.
- Respond to incidents, complete reports, and de-escalate conflicts.
- Maintain a safe environment through regular security rounds.
- Assigned to Orange Coast Memorial Medical Center
Education
Associate of Science - Computer Engineering
Santa Ana College
05.2018
Bachelor of Science - Computer Science & Software Engineering
California State University, Long Beach
05.2021
Skills
- Customer engagement
- Healthcare security management
- Incident management
- User access management
- Inventory control
- Stock management
- Cash transaction processing
- Clear verbal communication
- Crisis management
- Proficient in Microsoft Office
Accomplishments
perfect attendance and never late to a shift and ready to work
Languages
English (fluent)
Vietnamese (fluent)
Timeline
Security Officer
Allied Universal
10.2023 - 05.2024
Warehouse Associate
J&J Priceless
07.2020 - 12.2020
Barista / Cashier / Busboy
102 Cafe
03.2020 - 07.2021
Associate of Science - Computer Engineering
Santa Ana College
Bachelor of Science - Computer Science & Software Engineering
California State University, Long Beach