Alex Gutierrez
Bakersfield
Summary
Highly skilled and results-driven Technical Support Engineer with over 15 years of expertise in the oil and gas industry, specializing in fluid separation solutions and chemical applications. Renowned for my ability to diagnose and resolve complex production system issues, provide exceptional customer support, and drive operational improvements. Proven track record in technical selling, project management, and leading new business field surveys. Adept at developing and implementing innovative technologies to enhance profitability and compliance. A self-starter and strong team player with exceptional communication and presentation skills, seeking to bring my extensive experience to Baker Hughes as an Application Support Engineer.
Overview
13
13
years of professional experience
Work History
Lab Manager
SLB
02.2021 - Current
- Deliver technical support and troubleshooting for fluid separation systems, ensuring safe and compliant operations.
- Asses chemical solutions and implemented effective programs to enhance production efficiency.
- Identified and resolved complex production system issues, providing expert technical support and achieving successful resolutions.
- Innovate and deploy new technologies to boost profitability for clients and SLB.
- Collaborate with sales and engineering teams to present technical information and reports to customers.
- Provided leadership and mentorship to a team of lab technicians, fostering a collaborative and high-performance work environment.
Design Technical Engineer
Schlumberger
09.2019 - 04.2020
- Provided technical support for fluid separation product lines, ensuring safe and compliant operations.
- Evaluated chemical solutions, diagnosed production system issues, and implemented effective programs.
- Delivered technical presentations and reports to customers, enhancing product understanding and satisfaction.
- Led new business field surveys, conducted product qualification analyses, and managed new program transitions.
- Coordinated technical requirements, scheduling, and solution development for engineering design projects.
- Managed quality assurance programs, including on-site evaluations, internal audits, and customer surveys.
Lab Manager
Schlumberger
11.2011 - 09.2019
- Interviewed, hired, and trained lab technicians to perform experiments and analyze results.
- Designed processes to increase efficiency by minimizing errors and reducing repetitive tasks.
- Applied coaching techniques and tools to support managers and a team of over 10 members in improving performance.
- Conducted new business field surveys and product qualification analyses, leading to successful program transitions.
- Provided technical support for facility and flow diagnostics, troubleshooting production issues, and determining root causes.
Education
Associate of Science - Criminal Justice
SJVC
Bakersfield, CA2004
Skills
- Technical Support & Troubleshooting
- Fluid Separation Solutions
- Chemical Applications & Evaluations
- Project Management & Implementation
- Technical Presentations & Reports
- Customer Relations & Technical Selling
- Team Leadership & Development
- Operational Improvement
- Quality Assurance & Compliance
Timeline
Lab Manager
SLB
02.2021 - Current
Design Technical Engineer
Schlumberger
09.2019 - 04.2020
Lab Manager
Schlumberger
11.2011 - 09.2019
Associate of Science - Criminal Justice
SJVC
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