Summary
Overview
Work History
Education
Skills
Timeline
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Alex Gonzalez

San Diego

Summary

Highly motivated and dedicated professional driven to continuously improve and expand skill set to maximize potential. Strong desire to contribute to collaborative team environment, committed to learning and growing in career. Seeking challenging opportunities to make a meaningful impact and eager to leverage abilities and drive for success.

Overview

9
9
years of professional experience

Work History

Operations Manager

FedEx
10.2021 - Current
  • Managing van lines, ensuring my package handler team have what they need to succeed and develop.
  • Checking for excellent load quality throughout my areas.
  • Handling package handler schedules, LOA's and all documentations.
  • Directed operations staff by providing guidance, training, motivation and support to meet company objectives.

Operations Admin

Fedex
10.2016 - 10.2021
  • My duties include doing Van Scan Audits when in the outbound sort.
  • Volunteered and moved to the Inbound sort, assisted with address corrections, damage package reports, processing overgoods and intercepts along with packages with a different carrier label.
  • Handling customer calls, helping drivers with packages that have specific delivery instructions or that may have a difficult address to find.
  • Helping out the front office with customer calls and pick ups.

Education

BA - Psychology

Southwestern College

H.S. Diploma -

Southwest High School

Skills

  • Bilingual
  • Great communicator
  • Motivating staff
  • Great customer service
  • Problem Solving
  • Team Building and Leadership
  • Workforce management
  • Staff development

Timeline

Operations Manager

FedEx
10.2021 - Current

Operations Admin

Fedex
10.2016 - 10.2021

BA - Psychology

Southwestern College

H.S. Diploma -

Southwest High School

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Alex Gonzalez