DANIELLE DUIGNAN
Fergus,ON
Summary
Experienced professional with a proactive and goal-oriented approach. Demonstrated excellence in time management and problem-solving. Recognized for reliability and adaptability. Swift capacity to learn and apply new skills in a rapidly changing work environment. Committed to driving team success and making significant contributions to organizational growth.
Overview
19
19
years of professional experience
Work History
Server
Gente Urban Italian Eatery
2023.10 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Home Daycare Manager
Danielle's Home Daycare
2013.09 - Current
- Manage an in-home daycare of up to 5 children, maintain business records, provide care and educational opportunities, and establish a safe environment.
- Built strong relationships with parents through open communication channels, resulting in increased trust and confidence in the daycare''s services.
- Maintained a safe, nurturing environment for children through diligent monitoring of facilities and strict adherence to safety protocols.
Events Bartender
The Elora Mill (Pearle Hospitality Inc.)
2018.02 - 2021.11
- Create a positive experience for weddings, prepare beverages, interact with guests, and train new bar staff.
- Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
- Skillfully managed cash transactions while maintaining accurate accounting records throughout each shift.
- Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
- Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
Nanny
The Younghans Family
2014.09 - 2016.09
- Provide care and educational opportunities for children, prepare meals, and maintain a safe environment.
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Bartender/Server
Stampede Ranch
2007.09 - 2016.01
- Provide excellent customer service, create and serve cocktails, and work as a team in a high-volume establishment.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Nanny
The Depodesta Family
2007.09 - 2012.10
- Provide care and educational opportunities for children, prepare meals, and maintain a child-friendly environment.
Server
The Grand Central
2007.05 - 2007.08
- Ensure a great guest experience, serve customers efficiently, and coordinate employee scheduling.
Night Manager
Barfly
2005.08 - 2005.11
- Deliver hospitality, manage payroll, recruit staff, and ensure health and safety regulations.
Education
Level 2 in Pilates Training -
Pilates of Guelph
GuelphHigh School Diploma -
John F. Ross C.V.I.
06.2004
Smart Serve
Skills
- Energetic service orientated professional with 15+ years of diversified experience in the service and childcare industries.
- Exceptional customer service
- Strong Work Ethic
- Patience and understanding
- Friendly
- Reliability and Trustworthiness
- Customer Service
- Problem-solving abilities
- Active Listening
Accomplishments
- Spending time with my Husband and four incredible children.
- Downhill skiing
- Boating
- Playing Golf and Soccer
- Swimming.
- Camping
Volunteer Experience
- Kindergarten Classroom, 09/01/10, 06/01/11
- Guelph Food Bank, 10/01/04, 04/01/05
- Special Olympics, 06/01/03, 08/01/04
- Sparks Leader, 09/01/98, 06/01/00
Languages
English
Professional Working
French
Elementary
Timeline
Server
Gente Urban Italian Eatery
2023.10 - Current
Events Bartender
The Elora Mill (Pearle Hospitality Inc.)
2018.02 - 2021.11
Nanny
The Younghans Family
2014.09 - 2016.09
Home Daycare Manager
Danielle's Home Daycare
2013.09 - Current
Bartender/Server
Stampede Ranch
2007.09 - 2016.01
Nanny
The Depodesta Family
2007.09 - 2012.10
Server
The Grand Central
2007.05 - 2007.08
Night Manager
Barfly
2005.08 - 2005.11
Level 2 in Pilates Training -
Pilates of Guelph
High School Diploma -
John F. Ross C.V.I.
Smart Serve
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