Alex Frizzell
Copperopolis
Summary
Proven track record in enhancing customer engagement and exceeding sales targets, as demonstrated at Sunrun. Skilled in customer service and problem-solving, I foster teamwork and collaboration to drive profitability. My recent experience at Sunrun and previous experience at Blueway, Inc. showcases my ability to manage diverse teams and cultivate lasting client relationships, contributing to long-term success.
Overview
21
21
years of professional experience
Work History
Retail Sales Associate / Cobra Core Team Leader
Sunrun
05.2024 - Current
- Greet, qualify and schedule potential customers for a free solar consultation from Sunrun. Explain that adding solar to their personal residence lowers their electricity bill and gives them more independence from PG&E.
- Maintain a positive attitude and professional appearance in the store environment, enhancing the overall experience for customers.
- Help customers locate items, and answer any general questions they may have.
- Handle questions professionally, resolving customer issues while adhering to company policies.
General Manager
Blueway, Inc.
05.2012 - 04.2024
- Managed budget implementations, vendor reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high contractor satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Account Executive
North American Transportation
03.2011 - 04.2012
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Law Clerk /Legal File Clerk
Mcnamara Law Firm
07.2010 - 08.2011
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
- Supported attorneys in preparing for trials by organizing case materials and drafting legal documents.
- Developed a reputation for professionalism and reliability, frequently entrusted with sensitive information and high-stakes assignments.
- Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
Sales Associate /Warehouse Manager
World of Shoes
02.2004 - 02.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
ABA Certificate in Paralegal Studies
California State University, East Bay
Hayward, CAAssociate of Arts -
Los Positas College
LivermoreSkills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer engagement
- Retail sales and operations
- Reliability and punctuality
- Professional appearance
- Policy and procedure adherence
- Independent judgement
- Sales goals attainment
- Trend awareness
Timeline
Retail Sales Associate / Cobra Core Team Leader
Sunrun
05.2024 - Current
General Manager
Blueway, Inc.
05.2012 - 04.2024
Account Executive
North American Transportation
03.2011 - 04.2012
Law Clerk /Legal File Clerk
Mcnamara Law Firm
07.2010 - 08.2011
Sales Associate /Warehouse Manager
World of Shoes
02.2004 - 02.2011
ABA Certificate in Paralegal Studies
California State University, East Bay
Associate of Arts -
Los Positas College
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