Alex Frawley
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Baseball Trainer
The Baseball Academy
01.2021 - Current
- Improved team dynamics through facilitating communication exercises and promoting a positive team culture.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Enhanced players'' physical fitness by implementing comprehensive strength and conditioning routines.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Baseball Umpire
Valley East Minor Baseball
04.2018 - 10.2020
- Enhanced game accuracy by vigilantly observing player actions and applying the correct rules.
- Promoted fair play by consistently enforcing baseball regulations throughout each match.
- Collaborated with fellow umpire team members to ensure accurate decision-making during games.
- Maintained a professional demeanor and upheld high standards of integrity while officiating matches.
Education
High School Diploma -
St Charles College
06.2023
High School Diploma -
St Charles College
06.2024
Skills
- Hand-Eye Coordination
- Injury Prevention
- Strength Training
- Leadership Development
- Safety Awareness
- Conflict Resolution
- Time Management
- Decision Making
- Team Building
Certification
B1 DELF French Language Certification
Languages
French
Professional Working
English
Native or Bilingual
Spanish
Elementary
Affiliations
- 18u Voyageurs Elite Baseball
volunteer experience
- Lockerby Composite School Annual Cancer Drive - soliciting donations from the public
- Baseball Youth Camp Volunteer
- Youth House League Baseball Coach
- Ukrainian Senior Centre
- Boston Pizza server
- Metro shelf stocker
hobbies and interests
18U Voyageurs Elite Baseball Team
employment experience
- Baseball Umpire with Sudbury Minor Baseball Association
- Baseball Umpire with Valley East Minor Baseball Association
- Minor Baseball Coach for Valley East Minor Baseball Association
- Baseball Academy Youth Trainer
- Baseball Academy Sales Clerk
Timeline
Baseball Trainer
The Baseball Academy
01.2021 - Current
Baseball Umpire
Valley East Minor Baseball
04.2018 - 10.2020
High School Diploma -
St Charles College
High School Diploma -
St Charles College
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