Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alex Fraser

New Glasgow,NS

Summary

Proven leader and skilled detailer at Highland Nissan, adept in management and automotive detailing, enhanced customer satisfaction through meticulous workmanship. Excelled in work planning and relationship building, achieving efficient job distribution and high-quality outcomes. Demonstrated precision in utilizing advanced detailing tools, significantly boosting productivity and fostering a collaborative environment.

Overview

10
10
years of professional experience

Work History

Detailer/Undercoat Tech

Highland Nissa
Westville, NS
04.2024 - Current
  • Since former manager departed I took the reigns in making appointments, created service orders, inspecting work done by fellow Co-workers, as well as distributing jobs with efficiency to my fellow co-workers.
  • Detailing cars and trucks daily for auto dealership.
  • Delivering outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Ensuring high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Enhancing customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • Operating buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Collaborating with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
  • Maintained a clean and organized workspace, promoting a safe working environment for all team members.

Laborer Operator

Irving Sawmill (Sproule Lumber
Valley, NS
02.2020 - 06.2022

•Log deck operater

•Sorter operater

•Outfeed operater

•Overall I had a few operating positions processing logs into lumber, and any down time was used to clean the mill

Detailer/detail Manager

Highland Nissan
Westville, NS
06.2014 - 05.2020
  • I managed the shop for about 2 years out of the 6, creating appointments, service orders, distributing jobs to fellow co-workers
  • Washed cars and trucks daily for auto dealership.
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
  • Maintained a clean and organized workspace, promoting a safe working environment for all team members.
  • Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
  • Maintained open communication with supervisors regarding progress updates or potential challenges faced during the detailing process, enabling proactive problem-solving and ensuring client satisfaction.
  • Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.

Education

Certificate Of Technical Studies - Steam/Pipe Fitting

Nscc
Port Hawkesbury, NS
06.2013

Diploma - Highschool

Northumberland Regional High School
Alma, NS
01.2011

Skills

  • Management
  • Appointment scheduling
  • Writing service orders
  • Keen attention to detail
  • Customer Service
  • Safety Procedures
  • Automotive detailing
  • Interior Detailing
  • Relationship Building
  • Work area organization
  • Precision Workmanship
  • Waxing Techniques
  • Work Planning

Languages

English
Full Professional

Timeline

Detailer/Undercoat Tech

Highland Nissa
04.2024 - Current

Laborer Operator

Irving Sawmill (Sproule Lumber
02.2020 - 06.2022

Detailer/detail Manager

Highland Nissan
06.2014 - 05.2020

Certificate Of Technical Studies - Steam/Pipe Fitting

Nscc

Diploma - Highschool

Northumberland Regional High School
Alex Fraser