Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alex Dyck

Taber

Summary

I believe to have experience and commitment to Western Tractor. In the past 9 Years from being in the wash-bay to a Agriculture Technician I look forward to learning something new. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I believe that my past experience and knowledge will help me develop into the Optimization Specialist role. I'm dedicated and look forward to applying myself to the role.

Overview

8
8
years of professional experience

Work History

Service Advisor

Western Tractor
03.2024 - Current
  • Answer any technical questions customer or staff members had
  • Help customers over the phone with setting up GPS
  • Help customers set up their sprayer, tractor, tillage tool, planters and seeders to perform in the field
  • Answer and set up any day to day task to help alleviate work load on service department
  • Search for information using various sites and manuals to get up to date and knowledge on equipment
  • Coordinate effectively with technicians and management staff, ensuring good communication with customers

Agriculture Technician

Western Tractor
07.2016 - 02.2024
  • Performed inspections on combines, tractors, headers, sprayer, mowers
  • Made quotes and called customer to go through their machine either on the phone or in person as per their choice
  • Repaired various machines and problems. Performed engine overhauls, transmission repairs and basic maintenance and per service intervals
  • Diagnosed various electrical/ hydraulic issues in the shop, on the road and over the phone
  • Direct and teach apprentices and other techs with various types of machinery with setups, repairs and field optimization
  • Build quotes and communicate with the parts department to ensure good service to customers



Education

Agriculture Technician -

Lethbridge College
Lethbridge, AB
12.2020

High School Diploma -

TMS Highschool
Taber, AB
06.2017

Skills

  • Customer Service
  • Computer Skills
  • Multitasking and Organization
  • Strong Work Ethic
  • Attention to Detail
  • Excellent Communication
  • Service Estimates
  • Service Recommendations
  • Technical knowledge

Timeline

Service Advisor

Western Tractor
03.2024 - Current

Agriculture Technician

Western Tractor
07.2016 - 02.2024

Agriculture Technician -

Lethbridge College

High School Diploma -

TMS Highschool

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Alex Dyck