Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alex Cruje

Oakville,ON

Summary

Dynamic professional with a proven track record at AAKPROD, excelling in problem-solving and relationship building, with extensive experience working with diverse communities. Adept at enhancing customer satisfaction through effective communication and adaptability. Skilled in project management, consistently delivering high-quality results under tight deadlines while fostering a collaborative team environment.

Overview

10
10
years of professional experience

Work History

Assistant

AAKPROD
09.2015 - Current
  • Assist CEO, management, and staff in all aspects of business operations, including client correspondence, answering incoming phone calls to process requests and relay messages to appropriate personnel, document preparation, records keeping, set construction, and video and photo editing.
  • Strengthen client relationships through consistent follow-up communication and efficient problem resolution, consistently boosting customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Demonstrate adaptability by quickly mastering new software applications for various tasks, including various video editing, photo editing, and data entry software.
  • Expedite project completion times due to the ability to multitask effectively under tight deadlines.

Community Advisor

Foria Clinic
06.2023 - Current
  • Collaborate with team members to ensure inclusive and non-offensive imagery and language of produced content.
  • Offer knowledge of the constantly evolving perceptions of appropriate language and interactions within the 2SLGBTQ+ communities, obtained through lived experience.
  • Attend regular meetings to constantly receive updates on developments within the clinic and to offer feedback on future development and direction.
  • Offer solutions to unique and diverse challenges that arise.

Animator

Freelance
09.2016 - Current
  • Actively participate meetings with clients and both offering and receiving critiques, with a willingness to provide and accept constructive feedback to improve overall project quality.
  • Develop engaging motion graphics for various platforms, including for social media platforms and video campaigns, increasing audience engagement through dynamic visuals.
  • Deliver high-quality animations under tight deadlines, maintaining consistent performance across multiple assignments.
  • Pilot innovative animation techniques, experimenting with new approaches to both 2D and 3D animation.

Senior Reviewer

Outlier
09.2024 - 01.2025
  • Maintained strong attention to detail while reviewing numerous documents and submissions by daily, ensuring consistent quality and accuracy according to continuously evolving project standards.
  • Maintained strict confidentiality with sensitive client information, adhering to industry standards and company policies.
  • Ensured that ethical standards are being met by reviewers and generated content.
  • Supported continuous improvement initiatives by actively participating in team meetings, trainings, and workshops focused on enhancing reviewer skills and processes.

Data Annotator

Data Annotation
06.2024 - 01.2025
  • Demonstrated strong attention to detail when working on complex projects involving multiple steps, including research, ascertaining validity and accuracy of information, and ensuring that ethical standards of content are being met.
  • Ensured adherence to data privacy policies while handling sensitive information during the annotation process.
  • Enhanced data accuracy by meticulously annotating and labeling various data types.
  • Supported project managers by meeting deadlines while maintaining the quality of annotations.

Manager

Tim Horton's
12.2019 - 04.2020
  • Ensured that a positive and productive team environment was maintained.
  • Ensured that the quality standards of food preparation and storage are met by following the guidelines.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Attended trainings set up by upper management to ensure that the standards always meet evolving industry standards.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Manager

McDonald's
01.2017 - 06.2017
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers to ensure a faithful and satisfied consumer base.
  • Helped out with all levels of workplace tasks, including cleaning and garbage disposal, when there is available time.

Education

Associate of Science - Game Programming

Humber College North Campus
Etobicoke, ON

High School Diploma -

The Woodlands Secondary School
Mississauga, ON
06-2014

Skills

  • Spreadsheeting
  • Problem-solving
  • Team collaboration
  • Team building
  • Adaptability and flexibility
  • Relationship building
  • Public relations
  • Professionalism

Languages

English
Tagalog
French

Timeline

Senior Reviewer

Outlier
09.2024 - 01.2025

Data Annotator

Data Annotation
06.2024 - 01.2025

Community Advisor

Foria Clinic
06.2023 - Current

Manager

Tim Horton's
12.2019 - 04.2020

Manager

McDonald's
01.2017 - 06.2017

Animator

Freelance
09.2016 - Current

Assistant

AAKPROD
09.2015 - Current

Associate of Science - Game Programming

Humber College North Campus

High School Diploma -

The Woodlands Secondary School

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Alex Cruje