Alexander Crawshaw
Calgary,AB
Summary
Dynamic sales professional with a proven track record at Ascenda Management Group, excelling in sales presentations and customer engagement. Consistently exceeded targets through effective time management and tailored solutions, fostering strong client relationships. Adept at leveraging product knowledge to enhance customer satisfaction and drive revenue growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Field Sales Representative
Ascenda Management Group
04.2025 - 06.2025
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
- Exceeded sales targets consistently through effective territory planning, time management, and relationship building.
- Developed tailored sales pitches that addressed clients'' specific needs, resulting in a higher conversion rate of prospects into customers.
- Demonstrated adaptability in adjusting sales approach based on varying client preferences ensuring a personalized experience for each prospect.
Sales Representative
Rogers Wireless
07.2022 - 03.2025
- Expanded customer base through cold calling, networking, and relationship building.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Sales Associate
Walmart
07.2014 - 08.2018
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Sales Associate
Lammle's Western Wear & Tack
09.2010 - 07.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Certificate - Accounting And Payroll Administration
Reeves College
Calgary, AB06-2016
Skills
- Sales presentations
- Product knowledge
- Professionalism
- Time management abilities
- Sales training
- Active listening
- Customer engagement
Certification
- AMVIC License
Timeline
Field Sales Representative
Ascenda Management Group
04.2025 - 06.2025
Sales Representative
Rogers Wireless
07.2022 - 03.2025
Sales Associate
Walmart
07.2014 - 08.2018
Sales Associate
Lammle's Western Wear & Tack
09.2010 - 07.2013
Certificate - Accounting And Payroll Administration
Reeves College
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