Alex Chenier
Ottawa
Summary
Accomplished HVAC professional with a proven track record of enhancing customer satisfaction and streamlining operations at Central Heat N Cool Heating and Cooling. Skilled in precision installation and troubleshooting of HVAC systems, complemented by strong relationship-building abilities. Achieved honors at Algonquin College, underscoring technical expertise and commitment to continuous learning.
Central Heat N Cool was an awesome experience as I maintained contracts with Oil companies maintaining hundreds of customers on my own without incident which in the oil field is a miracle.
As a first time business owner I built a costumer base of hundreds of loyal customers which I kept happy and took care of.
My last 3 years I contracted for the jiffy app again taking care of hundreds of customers without any problems achieving a high rate of success, I would still be doing if I had My G2.
Overview
14
14
years of professional experience
Work History
Owner
Central Heat N Cool Heating and Cooling
03.2017 - 03.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Installed HVAC equipment
- Specialized in HVAC service on all equipment.
HVAC Technician
Giles Renaud Heating and Cooling
01.2014 - 10.2016
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Traveled to job sites for both scheduled and emergency appointments.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Specialized in Oil heating
HVAC Technician
Cowley Heating and Cooling
04.2014 - 03.2016
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Specialized in Pool heating equipment/ pool products.
HVAC Technician
Gilles Renaud Heating and Cooling
09.2011 - 06.2014
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Student
Algonquin College
09.2010 - 06.2011
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
- Completed rigorous readings as directed to support unit learning goals.
- Completed coarse with honors
- Obtained OBT2 / G3
- will be writing G2 in the near future. ASAP.
Education
HVAC Technician - HRAC
Algonquin College
Ottawa, ON09-2011
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Able to trouble shoot any and all HVAC equipment
- Can install HVAC equipment with precision
- Able to work as a professional
- Able to communicate with costumers and maintain relationships
Languages
English
Native or Bilingual
Timeline
Owner
Central Heat N Cool Heating and Cooling
03.2017 - 03.2024
HVAC Technician
Cowley Heating and Cooling
04.2014 - 03.2016
HVAC Technician
Giles Renaud Heating and Cooling
01.2014 - 10.2016
HVAC Technician
Gilles Renaud Heating and Cooling
09.2011 - 06.2014
Student
Algonquin College
09.2010 - 06.2011
HVAC Technician - HRAC
Algonquin College
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