Alex Canela
Bermuda Dunes
Summary
Dynamic Parts Manager with a proven track record at AutoZone, skilled in inventory management and customer service. Recognized for enhancing efficiency through improved systems and fostering strong customer relationships. Energetic and adaptable, I excel in fast-paced environments, ensuring exceptional service and support while maintaining a positive attitude.
Overview
16
16
years of professional experience
Work History
Stocker
Mobil Gas Station
01.2023 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Parts Manager
Parts Authority
08.2018 - 01.2022
- Ordered parts for customers, repair shops
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Supervised and trained staff on product knowledge and customer service.
Parts Manager
AutoZone
07.2016 - 08.2018
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
Sales Floor
Target
01.2009 - 07.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Diploma -
La Quinta High Scool
La Quinta, CASkills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Loading and unloading
- Customer assistance
- Customer relationships
- Energetic and outgoing
- Paperwork completion
- Verbal and written communication
Timeline
Stocker
Mobil Gas Station
01.2023 - Current
Parts Manager
Parts Authority
08.2018 - 01.2022
Parts Manager
AutoZone
07.2016 - 08.2018
Sales Floor
Target
01.2009 - 07.2017
Diploma -
La Quinta High Scool
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