Alex Bourciquot
OTTAWA,ON
Summary
Senior project and contract management expert with a track record of directing enterprise IT contracts exceeding $210 million. Skilled in financial oversight, leveraging data-driven insights for strategic decision-making. Demonstrated success in stakeholder engagement, organizational change management, and leading cross-functional teams to achieve operational objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Project Officer
Shared Services Canada
10.2023 - Current
- Directed administration of 210 million+ enterprise IT service contracts, coordinating over 20 annual work packages and change requests across 30+ stakeholders and vendors.
- Led financial oversight and forecasting activities to enhance budget visibility and mitigate overspend risks through proactive utilization monitoring.
- Developed Power BI dashboards and executive reporting tools to improve visibility into contract performance, financial utilization, and operational trends.
- Co-developed standardized contract administration procedures to ensure process consistency and streamline documentation quality.
- Enhanced resource allocation tracking and timesheet oversight, increasing visibility into workforce and contract utilization.
- Served as primary liaison among executives, clients, and vendors to align contract frameworks with operational and business requirements.
- Coached junior team members to improve workflow coordination and support timely delivery of operational priorities.
Senior Project Officer
Shared Services Canada
07.2022 - 10.2023
- Conducted impact assessments and risk analysis for enterprise ITSM and transformation initiatives affecting 100+ users across multiple teams.
- Advised project teams on change impacts, mitigation strategies, and implementation approaches to enhance project outcomes.
- Collaborated with communications and training teams to deliver change strategies and adoption plans reaching 50-100+ end users per initiative.
- Engaged stakeholders across departments to enhance change readiness and adoption awareness, supporting successful implementation.
- Developed OCM tools and frameworks to strengthen service delivery.
Senior Administrative Officer
Public Health Agency of Canada / Health Canada
09.2020 - 07.2022
- Led HR-to-Pay coordination and staffing processes in high-pressure environments, including the COVID-19 task force operations.
- Developed and maintained staffing trackers and salary forecasting tools to enhance visibility on workforce planning.
- Provided guidance to management on staffing strategies, timelines and classification processes.
- Coordinated security clearances, onboarding, and workforce logistics for large teams to ensure smooth integration and operational readiness.
- Supported senior leadership with reporting, briefings, and operational coordination to facilitate informed decision-making.
Education
High School Diploma -
Ecole Secondaire Publique Louis-Riel
Ottawa, ON06-2000
Skills
- Project coordination and delivery
- Contract and procurement management
- Stakeholder engagement and advisory services
- Organizational change management
- Financial forecasting and reporting
- Power BI
- Advanced Excel
- SAP/Sigma
- PeopleSoft
- Digital and analytical tools
- AI tools
- Leadership and collaboration
- Leadership development for supervisors
- Team supervision and development
- Cross-functional coordination
Certification
- PROSCI – Certified Change Practitioner
- ITIL 4 Foundation
- Navigating AI: Age of the Agent for the Public Service – IPAC
- Authority Delegation Program
- Leadership Development Program
- Getting started with Machine Learning
- Discover AI
- Ethical Considerations in AI
Accomplishments
- Managed the administration of the contract for the Service as a Software (SaaS) migration for Shared Services Canada (SSC). This SaaS Government Cloud enclave migration incorporated SSC Onyx, GCITSM, as well as 3 government departments, Prairies Canada, Indigenous Services Canada and Public Services Commission to the new BMC Helix SaaS version capabilities.
- Supported enterprise transformation initiatives impacting 100+ users.
- Led coordination activities supporting high-priority COVID-19 workforce operations.
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Senior Project Officer
Shared Services Canada
10.2023 - Current
Senior Project Officer
Shared Services Canada
07.2022 - 10.2023
Senior Administrative Officer
Public Health Agency of Canada / Health Canada
09.2020 - 07.2022
High School Diploma -
Ecole Secondaire Publique Louis-Riel