ALEX BERBER
Los Angeles
Summary
Operations professional with solid track record in regional management. Managed and streamlined operations across multiple locations, ensuring high levels of productivity and operational efficiency. Known for fostering collaborative team environments and delivering consistent results. Skilled in strategic planning and operational oversight.
Overview
7
7
years of professional experience
Work History
Regional Operations Manager
Flix U.S.A
11.2024 - Current
- Boosted Net Promoter Score (NPS) by 23 points in under 6 months (from -3 to +20), directly improving customer satisfaction and brand perception in the Southwest region
- Directed a cross-functional team of 12 to design and implement a streamlined partner onboarding process, cutting ramp-up time by 15% and reducing partner errors during launch
- Increased On Time Performance & Provision rate by an average of 3% each
- Improved On-Time Performance (OTP) and Provision Rate by an average of 3–5%, positively impacting service reliability across 200+ weekly departures.
- Built and sustained strong partner relationships, successfully onboarding 3 new partners that expanded network coverage to key markets (e.g., Los Angeles, San Bernardino, Las Vegas)
- Collaborated with analytics and finance teams to monitor KPIs, providing data-driven insights that informed strategic decision-making and operational adjustments.
Operations Manager
Select Trucks & Central California Truck & Trailer
09.2021 - Current
- Developed SOPs to improve efficiency and consistency.
- Directed team achieving 95%-99% inventory accuracy.
- Streamlined logistics workflows to under 7-day completion.
- Built Excel dashboards for executive decision-making.
- Maintained burn rate under 3.5, supporting cost control.
- Drove $14.5M+ in sales growth and ranked Top 5 nationwide in unit sales (2023).
- Accounted for 28% of sales in 2023 and 30% in 2024.
Inventory Manager / Sales Trainee
Central California Truck & Trailer Sales LLC
04.2018 - 09.2021
- Managed 400+ units of inventory and conducted regular audits.
- Created Excel tools for sales and inventory tracking.
- Completed DMV paperwork and maintained accurate records.
- Certified Class-A license holder and Vin-Verifier.
Education
M.S. - Business Analytics – Data Analysis
California State University
08.2026
B.S. - Business Administration – Marketing
California State University
01.2018
Certificate - Business Management
La Salle University
01.2017
Skills
- Process Optimization
- Data Analysis (Excel, Python, Tableau, R Studio, Salesforce)
- Financial Acumen
- Problem Solving
- Team Leadership
- Bilingual (Spanish)
- Operational efficiency
- Strategic planning
Timeline
Regional Operations Manager
Flix U.S.A
11.2024 - Current
Operations Manager
Select Trucks & Central California Truck & Trailer
09.2021 - Current
Inventory Manager / Sales Trainee
Central California Truck & Trailer Sales LLC
04.2018 - 09.2021
B.S. - Business Administration – Marketing
California State University
Certificate - Business Management
La Salle University
M.S. - Business Analytics – Data Analysis
California State University
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