Alex Barrios
Toronto
Summary
Dynamic leader with proven expertise in customer service management and team leadership, honed at Bentley and Blacks Photography. Excelled in enhancing store operations and team performance through effective problem-solving and outstanding communication. Skilled in store merchandising and employee training, consistently achieving positive outcomes in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Store Manager
Bentley
11.2015 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
Blacks Photography
09.2011 - 08.2015
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Art Institute of Toronto
Toronto ON2D Art & Animation Diploma - 2D Art & Animation
Art Institute of Toronto
Toronto ONHigh School Diploma -
James Cardinal McGuigan
Toronto ON07-2004
Skills
- Customer service
- Problem-solving
- Recruiting and hiring
- Hourly shift management
- Verbal and written communication
- Team building and leadership
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Store merchandising
Languages
English
Timeline
Store Manager
Bentley
11.2015 - Current
Assistant Store Manager
Blacks Photography
09.2011 - 08.2015
Art Institute of Toronto
2D Art & Animation Diploma - 2D Art & Animation
Art Institute of Toronto
High School Diploma -
James Cardinal McGuigan
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