ALEX BACA

• Administered emergency medical care to patients in pre-hospital settings.

• The best 5.00 out of 5 rating, ensured the passengers arrived safely and timely to their desired destinations, coordinated pick-up and drop-off destinations utilizing Lyft application Maintained vehicle cleanliness and operational readiness to enhance overall rider experience. Navigated efficiently using GPS technology to optimize routes and minimize wait times. Facilitated safe driving for families.

• Proven ability to drive AT&T wireless revenue through strategic upselling and dynamic floor leadership. Delivering personalized solutions for each customer and to increase customer lifetime value. Utilized AT&T software and Salesforce. Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Managed customer inquiries and resolved issues through effective communication and problem-solving. Collaborated with cross-functional teams to enhance customer experience and streamline processes. Analyzed sales data to identify trends, providing insights for strategic decision-making. Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

• Worked with children with autism within the community, taught skills through play, collaborated with parents and supervisors regarding behaviors and acquisition skills
  Developed individualized treatment plans to enhance client outcomes and promote behavioral growth. Implemented data collection methods to monitor progress and adjust interventions effectively. Analyzed client data to identify trends, informing strategic decisions for program enhancements.

• Sold company subscriptions, broadcasted live sports, oversaw site operations, ensuring compliance with company policies and safety regulations. Coordinated event logistics, optimizing resource allocation and schedule adherence. Trained and mentored staff, fostering a collaborative team environment for improved performance. Analyzed site performance metrics, identifying areas for process improvement and smooth video quality.

• Provided general directions throughout the venue, assisted with ticket personnel. Monitored crowd control during events, maintaining a safe and organized environment. Collaborated with event staff to facilitate seamless entry procedures for large crowds. Guided patrons to assigned seats, enhancing overall event experience.

3 years Varsity football, 4 years Agricultural FFA member, was english class i got a A