Alex Ayorinde PMP® PSM®
Ajax,ON
Summary
A dynamic Project Manager with over 6 years of experience across different industries. Led the execution and delivery of several complex customer success projects, and managed cross functional team members across different geographical locations. Experienced overseeing diverse customer success engagements in multinational companies. Demonstrated ability to manage multiple projects simultaneously, negotiate, and work confidently under pressure in a fast-paced. A certified Project Management Professional.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Manager, Client Services
Yaya Foods Corp
Etobicoke, ON
01.2023 - Current
- Managed a 16 man cross functional teams to develop and deliver 29 complex customer success projects for the Toronto and Ogden, Utah Yaya Foods Corp Teams with a 100% success record.
- Maintain all client project dashboards and documentation including information radiator, risk register, and other required project documentation.
- Reached out to over 232 clients and vendors via Phone calls, and email to ensure a smooth implementation.
- Collaborated with 7 departments to track and coordinate the end-to-end client project schedule, risk, quality, and resources which resulted in a 39% increase in the run rate of the projects
- Created a project plan for each of the client projects in the digital transformation program that demonstrated a clear road map for the projects resulting in a 100% achievement of project milestones
- Coordinated end-user training and demonstrations before go-live dates for the solutions thereby ensuring a 98% stakeholder satisfaction
- Negotiated project deals worth over $127,000,000 through the deployment of strategic management and implementation, thereby helping the organization achieve 53% of its financial objectives
- Collaborated with Senior Project Managers and Product Owners to create the business specification document for projects and products resulting in the removal of project ambiguity and 100% alignment of project stakeholders toward project goals and objectives
- Improved the project team’s productivity by 73% within 8 weeks of resumption by conducting performance appraisal at the end of every sprint.
Project Manager
Glovo
EMEA, EMEA
01.2022 - 01.2023
- Led a project team of 27 to establish the Eastern Europe and West Africa Project Management Office to manage projects with listed partners resulting in 47% increase in the run rate of expansion projects
- Supervised the integration and implementation of new transformation tools, Dayshape and Sprint, thereby eliminating redundancy and increasing the utilization of project team members by 44%
- Introduced agile methodologies to project deployment teams and trained engagement teams on the use of agile tools thereby driving performance up by 26%
- Managed critical expansion projects with 28 cities listed entities across Europe, and West Africa using project tools and ensuring that engagements were completed within scope and schedule thereby helping the organization to generate more than the forecast revenue by 11% through the cost overrun analysis report submitted for each of the projects
- Managed the progress and quality of expansion and internal audit projects using the Audit Quality Indicator(AQI) thereby driving up working paper approval by 27%
Project Coordinator
Travelstart Web Logistics Limited
Lagos, Nigeria
01.2019 - 01.2022
- Analyzed business, user and technical requirements for diesel savings solution resulting in 21% efficiency gains and 15% reduction in operational expenditure
- Mitigated defects by 50% by developing quality metrics to determine areas of improvements in the acceptance of executed projects
- Supervised the automation of invoice scanning and application workflow leading to 40% increase in invoice approvals within the Service Level Agreement (SLA)
- Led the deployment and installation of non-conventional power solutions to over 700 Travel centers thereby reducing operational cost on diesel by 25%
- Built project financial reporting dashboard thereby helping the business to track financial key performance indicators (KPIs) and cut losses to over-invoicing and invoice duplicity by 100%
- Eliminated discretionary spending in departmental budget thereby cutting total annual expenses by 7% increasing profitability in the first year of employment.
Education
B.Sc. - Banking and Finance
Ekiti State University
03-2013
Skills
- Customer Success Management
- Project Planning
- Verbal and written communication expert
- Client service Management
- Problem-solving
- Strong analytical skills
- Interpersonal skills
- MS Projects
- Negotiation expert
- Leadership skills
- Stakeholder management expert
- Change management expert
- Risk management expert
- Proficient in project time management
- Database Management-SQL
Certification
- Scrum.org, 2024, Professional Scrum Master (PSM)
- Project Management Institute, 2023, Project Management Professional (PMP)
Timeline
Project Manager, Client Services
Yaya Foods Corp
01.2023 - Current
Project Manager
Glovo
01.2022 - 01.2023
Project Coordinator
Travelstart Web Logistics Limited
01.2019 - 01.2022
B.Sc. - Banking and Finance
Ekiti State University
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