Rhonda Agretto
Niagara Falls,ON
Summary
Proven leader and efficient multitasker, adept in crisis management and problem-solving, with a track record of enhancing dining experiences at Dennys Restaurant. Excelled in staff training, maintaining hygiene standards, and boosting table turnover rates. Cultivated strong leadership and reliability, significantly improving team performance and guest satisfaction.
Professional hospitality worker with proven track record in team leadership and customer service excellence. Strong focus on staff coordination, training, and maintaining high standards of service. Adaptable and dependable, skilled in conflict resolution, and ensuring smooth operations in fast-paced environment. Passionate about fostering collaborative team atmosphere and achieving outstanding results.
Overview
20
20
years of professional experience
Work History
Waitress Supervisor
Dennys Restaurant
07.2004 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- I was also responsible for opening the restaurant.
Home Care Worker
Don and Mary Carrel
04.2024 - 07.2024
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted patients in meeting nutritional needs through meal planning, grocery shopping assistance, special dietary accommodations, and feeding support when necessary.
- Supported client independence by providing transportation services to appointments, social events, and errands.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Transported clients for medical and personal outings.
Cultivation Technician
Safari Flower
11.2021 - 02.2024
- Maintained a clean and organized grow facility, reducing the risk of contamination or pest-related issues.
- Optimized harvest yield with precise nutrient management and regular pruning of plants.
- Contributed to the development of standard operating procedures, ensuring consistent cultivation practices across the company.
- Reduced crop loss by promptly identifying and addressing plant health issues, such as pests and diseases.
- Enhanced plant growth by implementing advanced cultivation techniques and closely monitoring environmental conditions.
- Trimmimg the product post harvest
Education
High School Diploma -
St Paul High School
Niagara Falls06-1988
Skills
- Hygiene standards
- Waiting tables
- Strong leadership
- Table management
- High-volume dining
- Problem-solving abilities
- Multitasking
- Reliability
- Staff Training
- Crisis Management
Languages
English
Elementary
Certified Health and Safety
I'am responsible for the safety of the employees, having meeting and discussion on the safety of the building and what needs to be fixed
Timeline
Home Care Worker
Don and Mary Carrel
04.2024 - 07.2024
Cultivation Technician
Safari Flower
11.2021 - 02.2024
Waitress Supervisor
Dennys Restaurant
07.2004 - Current
High School Diploma -
St Paul High School