Summary
Overview
Work History
Education
Skills
Timeline
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Alex Abbas

Daly City

Summary

Dynamic and organized professional with proven expertise in office administration and customer service at Ocean View Inn. Demonstrated exceptional verbal communication and time management skills, enhancing front desk operations and improving client satisfaction. Adept at data entry and multi-line telephone operation, consistently fostering a welcoming environment for visitors.

Overview

7
7
years of professional experience

Work History

Receptionist

Ocean View Inn
10.2023 - 01.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.

Head Coach Track

El Camino High School
02.2019 - 07.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.

Front Desk Receptionist

In and Out Plumbing
07.2018 - 10.2021

• Answered Phone Calls accordingly


  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Enhanced guest experience by maintaining welcoming and organized reception area.

Cashier

True Religion
10.2018 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

El Camino Highschool
Daly City, CA

Skills

  • Organization skills
  • Time management
  • Data entry
  • Verbal and written communication
  • Office administration
  • Mail handling
  • Multi-line telephone operation
  • Clerical support

Timeline

Receptionist

Ocean View Inn
10.2023 - 01.2025

Head Coach Track

El Camino High School
02.2019 - 07.2023

Cashier

True Religion
10.2018 - 01.2021

Front Desk Receptionist

In and Out Plumbing
07.2018 - 10.2021

El Camino Highschool
Alex Abbas