Aletha Jones
Fairfield
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
IGS Solutions
10.2023 - Current
- Assisted in inventory management, maintaining accurate stock levels and minimizing discrepancies.
- Implemented visual merchandising strategies, enhancing product displays to improve customer engagement.
- Trained new employees on store policies, procedures, and customer service standards to ensure consistency.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience for patrons.
- Conducted regular audits of merchandise displays, ensuring compliance with company guidelines and enhancing presentation.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Sales Associate
IGS Solutions
01.2022 - 10.2023
- Provide the best customer service and experience to all who enter the establishment.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate offers to customers.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
Owner/Manager
Sevens Cleaning Service
10.2018 - 08.2022
- Clean and organize residential as well as commercial establishments.
- Managed daily operations, ensuring high-quality cleaning services and customer satisfaction.
- Developed and implemented efficient cleaning protocols to enhance service delivery.
Lead Front Desk Coordinator/ Admin assistant
RobertHalf International
01.2015 - 02.2018
- Transfer and answer calls
- Check candidates in for Interviews
- I-9 and W-4 verification
- Schedule client / candidate interviews using Outlook calendar
- Input candidate information into excel spreadsheet.
Education
GED - General Studies
San Francisco, CA01.2002
Skills
- Well versed in Microsoft and excel (6 years)
- Microsoft Outlook Calendar
- Customer service
- Teamwork and collaboration
- Multi-tasking strength
- Problem-solving
Timeline
Assistant Store Manager
IGS Solutions
10.2023 - Current
Sales Associate
IGS Solutions
01.2022 - 10.2023
Owner/Manager
Sevens Cleaning Service
10.2018 - 08.2022
Lead Front Desk Coordinator/ Admin assistant
RobertHalf International
01.2015 - 02.2018
GED - General Studies
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