Alessya Spagnuolo
Woodbridge
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Cleaning Assistant
ServiceMaster
09.2021 - Current
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
- Visually inspected area for overlooked aspects.
Theatre Technician
Family Business
05.2024 - 08.2024
- Communicated clearly with patrons and staff members through verbal and written forms of communication.
- Promoted a positive work environment among cast members through effective conflict resolution strategies.
- Increased audience engagement with dynamic sound design and careful audio mixing.
- Contributed to successful productions by providing timely technical support during live shows.
- Minimized downtime between technical issues resolution during live events through rapid troubleshooting skills.
- Managed inventory of props and costumes, guaranteeing availability for rehearsals and performances.
Education
Ontario College Diploma - Flight Services - Operations & Cabin Management
Seneca Polytechnic
North York, On01-2027
High School Diploma -
Thistletown Collegiate Institute
Toronto, ON06-2025
Skills
- Kitchen cleaning
- Carpet cleaning
- Waste disposal
- Window cleaning
- Chemical handling
- Efficient cleaning
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Verbal and written communication
Languages
English
Native or Bilingual
Timeline
Theatre Technician
Family Business
05.2024 - 08.2024
Cleaning Assistant
ServiceMaster
09.2021 - Current
Ontario College Diploma - Flight Services - Operations & Cabin Management
Seneca Polytechnic
High School Diploma -
Thistletown Collegiate Institute
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