ALESSYA D'ALFONSO
Montreal,QC
Summary
I am Eager to enhance professional skills and acquire new knowledge. Committed to continuous improvement, determined to develop and refine abilities for excellence in the field. Seeking avenues for growth, excited to expand skill set and contribute effectively to future endeavors.
Overview
8
8
years of professional experience
Work History
Customer Service, Cashier
Pasta Fresca
01.2021 - Current
- Food preparation
- In charge of cashier
- Greet the customer politely
- Described product and service details to customers to provide information on benefits and advantages.
- Increased customer loyalty through personalized interactions, building rapport with clients.
Home Tutor
Private at Home or on Zoom
02.2023 - 06.2023
- Developed student confidence through positive reinforcement strategies.
- Identified needs of learners to adapt course content and delivery style to meet needs.
- Implemented personalized lesson plans tailored to individual student needs, promoting greater understanding of complex concepts.
- Monitored student progress and provided feedback and support.
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
Customer Service
Cinema Guzzo Lacordaire
01.2018 - 01.2019
- Preparation of orders for customers
- Quality control
- Make sure the work was always clean
Vice President for Student Council
Lester B Pearson Secondary School
01.2017 - 01.2019
- Responsible for creating a better environment for my school
- Share ideas and create activities with a team of people
- In charge of preparing and providing breakfast for the school
Education
Special Education Techniques
Vanier College
Saint-Laurent, QCDEC - Social Sciences
Vanier College
Saint-Laurent, QC06.2022
High school diploma -
Lester B. Pearson High School
Montréal-Nord, QC01.2019
Skills
- Responsible
- Teamwork
- Organizational skills
- Customer Service
- Reliability and punctuality
- Patience and composure
- Customer Complaint Resolution
- Positive and professional
- Calm Demeanor
- Problem-Solving
Languages
English
Full Professional
French
Limited Working
Italian
Professional Working
Timeline
Home Tutor
Private at Home or on Zoom
02.2023 - 06.2023
Customer Service, Cashier
Pasta Fresca
01.2021 - Current
Customer Service
Cinema Guzzo Lacordaire
01.2018 - 01.2019
Vice President for Student Council
Lester B Pearson Secondary School
01.2017 - 01.2019
Special Education Techniques
Vanier College
DEC - Social Sciences
Vanier College
High school diploma -
Lester B. Pearson High School
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