Graded assignments, tests and papers according to teacher's instructions.
Instructed students individually or in groups to reinforce learning concepts.
Adapted teaching methods and instructional materials to meet the varying needs of individual students.
Implemented strategies designed to help struggling learners understand difficult concepts.
Executive Assistant
Patronato Ital Uil
Toronto
11.2021 - Current
Facilitated the punctual submission of annual pension documentation to initiate the prompt disbursement of payments to clients.
Verified eligibility and consequently applied for foreign and Canadian pensions on behalf of clients.
Documented and reported the successful completion of procedures and tasks performed on behalf of clients to government agencies located worldwide.
Liaised with federal-level government entities to address issues pertaining to incomplete pension applications and/or missing documentation, ensuring timely resolution.
Secretary
Century 21
Toronto, Ontario
09.2021 - 09.2024
Provided administrative support to the office manager and other staff members.
Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Front Desk Agent
Northumberland Heights Wellness Retreat and Spa
Cobourg
05.2021 - 10.2021
Welcomed and greeted guests, ensuring a positive first impression of the facility.
Proficiently managed reservations through Web Rez, demonstrating strong organizational skills.
Submitted detailed daily reports to both the kitchen staff and SPA/Housekeeping departments, contributing to smooth operations.
Efficiently handled phone calls and voicemail messages with a customer-centric approach.
Proactively addressed and resolved a diverse range of issues within the facility, showcasing problem-solving abilities deriving from technical to administrative challenges.
Education
Master of Arts - Applied Linguistics in Italian Studies
University of Toronto
Toronto
04-2025
Bachelor of Arts - Spanish Language and Literature
University of Toronto
Toronto
04.2024
Accomplishments
Willie Ann Luckett Scholarship in Modern Languages and Literature: awarded for the 2021-22 academic year to an outstanding student enrolled in a combined Specialist or double Major in Modern Languages and Literatures.
Herbert Edwin Chadburn and Florence Grace Chadburn Memorial Scholarship in Modern Languages and Literatures: awarded for the 2021-22 academic year, on the basis of excellent academic standing, to an undergraduate student enrolled in two or more of the following Major programs: French, Italian, German, Polish, Portuguese, Russian, Spanish or Ukrainian.
University of Toronto Dean's List Student for the academic year 2020-2021.
University of Toronto Dean's List Student for the academic year 2021-2022.
University of Toronto Dean's List Student for the academic year 2022-2023.
University of Toronto Dean's List Student for the academic year 2023-2024/
Recipient of the Toronto Alice and David Morgan Scholarship.
Recipient of the Peter Bell Prize: awarded for the 2021-22 academic year to a student enrolled in a Specialist or Major program offered by the Department of Spanish at the University of Toronto.
Recipient of the Allan Coatsworth OSOTF Scholarship.
Nominated for the Jackman Scholars-in-Residence Scholarship on the basis of academic achievement.
Michael Ukas Scholarship in Italian Studies, awarded, on the basis of financial need and academic merit, for the 2023-2024 academic year.
Senator Peter Bosa Graduate Fellowship In Italian Studies.
May Camisso Graduate Scholarship.
Volunteer Experience
Patient Services Coordinator- Bickle Rehab Centre, University Health Network.
Toronto, 01/08/2023-31/01/2024
Orchestrated the provision of essential tools to guarantee the comfort of each patient during their stay.
Coordinated and managed daily activities, including organizing Bocce Ball tournaments, enhancing the overall patient experience.
Facilitated the safe transportation of patients in wheelchairs between various locations, ensuring their mobility needs were met.
Maintained a keen awareness of behavioral, social, and medical conditions that could impact patient interactions, adapting approaches accordingly.
Monitored and documented patients' sleep schedules, eating habits, and mood changes to contribute to personalized care plans.
Offered moral and emotional support as required, fostering a compassionate and supportive environment for patients.
Retail Sales Associate- Bickle Rehab Centre, University Health Network.
Toronto, 01/08/2023-31/01/2024
Delivered exceptional customer service within the gift shop, ensuring a positive and memorable experience for visitors.
Managed inventory, restocked merchandise, and maintained visual merchandising standards to optimize sales and presentation.
Collaborated with team members to organize and participate in promotional events, contributing to increased foot traffic and sales.
Upheld a clean and organized workspace, adhering to health and safety standards.
Areas of Academic Focus
Applied Linguistics: Plurilingualism and Mediation
Spanish Postwar Literature in Central America
Border Studies
Exploration of Enlightenment, Realism, Neorealism, and Romanticism Literature within the Italian context
Sociolinguistics, with a specific emphasis on variances in the production and enunciation of sounds across the global Spanish-speaking community
Renaissance Studies
Investigation of 'The Three Crowns of Florence': Dante, Petrarca, and Boccacio
'La Questione della Lingua': Development and Consolidation of the Italian Language across National Territory
Linguistic Approaches to Dialects and Verbal Differences over the Italian Territory
Cinema Studies
Timeline
Teaching Assistant
University of Toronto
09.2024 - Current
Executive Assistant
Patronato Ital Uil
11.2021 - Current
Secretary
Century 21
09.2021 - 09.2024
Front Desk Agent
Northumberland Heights Wellness Retreat and Spa
05.2021 - 10.2021
Master of Arts - Applied Linguistics in Italian Studies
University of Toronto
Bachelor of Arts - Spanish Language and Literature