Summary
Overview
Work History
Education
Accomplishments
Volunteer Experience
Areas of Academic Focus
Timeline
Generic

Alessio Aglieri Rinella

Toronto,Ontario

Summary

  • Italian
  • English
  • Spanish.

Overview

3
3
years of professional experience

Work History

Teaching Assistant

University of Toronto
Toronto, Ontario
09.2024 - Current
  • Graded assignments, tests and papers according to teacher's instructions.
  • Instructed students individually or in groups to reinforce learning concepts.
  • Adapted teaching methods and instructional materials to meet the varying needs of individual students.
  • Implemented strategies designed to help struggling learners understand difficult concepts.

Executive Assistant

Patronato Ital Uil
Toronto
11.2021 - Current
  • Facilitated the punctual submission of annual pension documentation to initiate the prompt disbursement of payments to clients.
  • Verified eligibility and consequently applied for foreign and Canadian pensions on behalf of clients.
  • Documented and reported the successful completion of procedures and tasks performed on behalf of clients to government agencies located worldwide.
  • Liaised with federal-level government entities to address issues pertaining to incomplete pension applications and/or missing documentation, ensuring timely resolution.

Secretary

Century 21
Toronto, Ontario
09.2021 - 09.2024
  • Provided administrative support to the office manager and other staff members.
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.

Front Desk Agent

Northumberland Heights Wellness Retreat and Spa
Cobourg
05.2021 - 10.2021
  • Welcomed and greeted guests, ensuring a positive first impression of the facility.
  • Proficiently managed reservations through Web Rez, demonstrating strong organizational skills.
  • Submitted detailed daily reports to both the kitchen staff and SPA/Housekeeping departments, contributing to smooth operations.
  • Efficiently handled phone calls and voicemail messages with a customer-centric approach.
  • Proactively addressed and resolved a diverse range of issues within the facility, showcasing problem-solving abilities deriving from technical to administrative challenges.

Education

Master of Arts - Applied Linguistics in Italian Studies

University of Toronto
Toronto
04-2025

Bachelor of Arts - Spanish Language and Literature

University of Toronto
Toronto
04.2024

Accomplishments

  • Willie Ann Luckett Scholarship in Modern Languages and Literature: awarded for the 2021-22 academic year to an outstanding student enrolled in a combined Specialist or double Major in Modern Languages and Literatures.
  • Herbert Edwin Chadburn and Florence Grace Chadburn Memorial Scholarship in Modern Languages and Literatures: awarded for the 2021-22 academic year, on the basis of excellent academic standing, to an undergraduate student enrolled in two or more of the following Major programs: French, Italian, German, Polish, Portuguese, Russian, Spanish or Ukrainian.
  • University of Toronto Dean's List Student for the academic year 2020-2021.
  • University of Toronto Dean's List Student for the academic year 2021-2022.
  • University of Toronto Dean's List Student for the academic year 2022-2023.
  • University of Toronto Dean's List Student for the academic year 2023-2024/
  • Recipient of the Toronto Alice and David Morgan Scholarship.
  • Recipient of the Peter Bell Prize: awarded for the 2021-22 academic year to a student enrolled in a Specialist or Major program offered by the Department of Spanish at the University of Toronto.
  • Recipient of the Allan Coatsworth OSOTF Scholarship.
  • Nominated for the Jackman Scholars-in-Residence Scholarship on the basis of academic achievement.
  • Michael Ukas Scholarship in Italian Studies, awarded, on the basis of financial need and academic merit, for the 2023-2024 academic year.
  • Senator Peter Bosa Graduate Fellowship In Italian Studies.
  • May Camisso Graduate Scholarship.

Volunteer Experience

Patient Services Coordinator- Bickle Rehab Centre, University Health Network.

Toronto, 01/08/2023-31/01/2024

  • Orchestrated the provision of essential tools to guarantee the comfort of each patient during their stay.
  • Coordinated and managed daily activities, including organizing Bocce Ball tournaments, enhancing the overall patient experience.
  • Facilitated the safe transportation of patients in wheelchairs between various locations, ensuring their mobility needs were met.
  • Maintained a keen awareness of behavioral, social, and medical conditions that could impact patient interactions, adapting approaches accordingly.
  • Monitored and documented patients' sleep schedules, eating habits, and mood changes to contribute to personalized care plans.
  • Offered moral and emotional support as required, fostering a compassionate and supportive environment for patients.

Retail Sales Associate- Bickle Rehab Centre, University Health Network. 

Toronto, 01/08/2023-31/01/2024

  • Delivered exceptional customer service within the gift shop, ensuring a positive and memorable experience for visitors.
  • Managed inventory, restocked merchandise, and maintained visual merchandising standards to optimize sales and presentation.
  • Collaborated with team members to organize and participate in promotional events, contributing to increased foot traffic and sales.
  • Upheld a clean and organized workspace, adhering to health and safety standards.

Areas of Academic Focus

  • Applied Linguistics: Plurilingualism and Mediation
  • Spanish Postwar Literature in Central America
  • Border Studies
  • Exploration of Enlightenment, Realism, Neorealism, and Romanticism Literature within the Italian context
  • Sociolinguistics, with a specific emphasis on variances in the production and enunciation of sounds across the global Spanish-speaking community
  • Renaissance Studies
  • Investigation of 'The Three Crowns of Florence': Dante, Petrarca, and Boccacio
  • 'La Questione della Lingua': Development and Consolidation of the Italian Language across National Territory
  • Linguistic Approaches to Dialects and Verbal Differences over the Italian Territory
  • Cinema Studies

Timeline

Teaching Assistant

University of Toronto
09.2024 - Current

Executive Assistant

Patronato Ital Uil
11.2021 - Current

Secretary

Century 21
09.2021 - 09.2024

Front Desk Agent

Northumberland Heights Wellness Retreat and Spa
05.2021 - 10.2021

Master of Arts - Applied Linguistics in Italian Studies

University of Toronto

Bachelor of Arts - Spanish Language and Literature

University of Toronto
Alessio Aglieri Rinella