Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
Generic

ALESSIA BENEVENTI

Bolton,Ontario

Summary

I am a very energetic, positive and ambitious person who has developed a mature and responsible approach to any task that I undertake or situation that I am presented with. I am positively sure to achieve any task delivered to me to certify that I am a hard worker, creative thinker, flexible person, which resolves into a responsible person as I conclude myself to be.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bar Server

The Keg Steakhouse + Bar
03.2023 - Current
  • Enhanced customer satisfaction by providing attentive and friendly service during busy hours.
  • Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
  • Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
  • Assisted in inventory management, regularly restocking supplies and maintaining accurate records of stock levels.

Server

Artigianale Ristorante & Enoteca
08.2021 - Current
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Bussed and reset tables to keep dining room and work areas clean
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Checked identification for minimum age for sale of alcoholic beverages
  • Negotiated and resolved customer concerns
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Photographer/Sales Representative

Photos Unlimited
06.2019 - 08.2021
  • Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product
  • Adjusted, modified and networked photos using digital and computer manipulative applications
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Selling customers photography packages, bundles, and promotions
  • Managed over 30 customer calls per day
  • Scheduled and booked locations for complex photo shoots, working collaboratively with clients
  • Monitored all company inventory to ensure stock levels and databases were updated
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Server / Food Preparation Worker

Bonapita
09.2018 - 06.2019
  • Offered friendly and efficient service to all customers, handled challenging situations with ease
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Served customers in a friendly, efficient manner following outlined steps of service
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas
  • Created appealing food arrangements for party trays and specialized orders
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
  • Sanitized dining ware and kitchen equipment according to health code standards.

Cold Deli Clerk

Zehrs Supermarkets
11.2016 - 07.2018
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines established by company.

Temporary Assistant

Prime Real Estate Group Inc. & Smart REIT
06.2014 - 08.2016
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Completed clerical tasks such as filing, copying and distributing mail
  • Attended to office operations and required paperwork
  • Handled all documents carefully putting them in order with great success
  • Answered incoming telephone calls, took down messages and provided information
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Education

Bachelor of Arts: Sociology -

Toronto Metropolitan University
Toronto, ON
04.2024

Skills

  • Critical Thinking
  • Active listening
  • Accuracy and attention to detail
  • Organization and prioritization
  • Communication Skills
  • Memorization
  • Professional demeanor
  • Fast and efficient service worker
  • Telephone skills
  • Flexibility to adapt to any situation with solution
  • Ability to work under pressure
  • MS Windows, MS Excel, MS Word, MS Outlook, MS Power Point, Prezi, Adobe Creative Suite

Certification

Smart Serve Certified

Volunteer Experience

  • Girls Night In - St. Michaels CSS, 2018
  • Locker Clean out - Maple High school, 2017
  • Street Patrol - St. Michaels CSS, 2016, 2017
  • Judge Assistant Women's Gymnastics Tour Selection, 2014, 2015

Languages

English
Full Professional

Timeline

Bar Server

The Keg Steakhouse + Bar
03.2023 - Current

Server

Artigianale Ristorante & Enoteca
08.2021 - Current

Photographer/Sales Representative

Photos Unlimited
06.2019 - 08.2021

Server / Food Preparation Worker

Bonapita
09.2018 - 06.2019

Cold Deli Clerk

Zehrs Supermarkets
11.2016 - 07.2018

Temporary Assistant

Prime Real Estate Group Inc. & Smart REIT
06.2014 - 08.2016

Bachelor of Arts: Sociology -

Toronto Metropolitan University

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ALESSIA BENEVENTI